Thank you for posting in the Final Fantasy XIV Technical Support Forums.

If you are still having an issue for this particular problem, please reply back to this thread with the following information:

What Platform? (Steam/Windows/Mac etc.)
Error messages received:
Wired or WIFI connection?
Are there other programs being used when running FFXIV?
When the disconnect occurs/How often?
Does this only happen to one character or all characters?
All steps taken to resolve the issue:

Once you reply with the additional information, we will assist you further in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.