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  1. 05-24-2023 05:33 AM #11
    Annihilism
    Player
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    Join Date
    Oct 2013
    Posts
    68
    Character
    Angelus Reflex
    World
    Midgardsormr
    Main Class
    Gunbreaker Lv 100
    SE's suggestion of disabling the PS5 controller in the sound settings fixed the issue for me even with DX11 turned on. I'm missing out on the dualsense haptic feedback but I can actually hear the game and play with max graphics settings again.
    (0)
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  2. 05-24-2023 05:44 AM #12
    H3rring
    Player
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    Join Date
    Aug 2013
    Posts
    22
    Character
    Cain Hitlein
    World
    Brynhildr
    Main Class
    Astrologian Lv 90
    I'm also having this issue, but I don't have any sort of controller in use. I tried disabling my touchpad and other devices to no avail.
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  3. 05-24-2023 06:14 AM #13
    zerointeligence
    Player
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    May 2023
    Posts
    2
    Character
    Levius Mateus
    World
    Faerie
    Main Class
    Gunbreaker Lv 90
    I have been having this issue as well, I tried removing my PS4 controller as a sound device but leaves my controller disconnected. I don't really know what to do, I just want to play this game.....
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  4. 05-24-2023 06:34 AM #14
    sozeman
    Player
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    Join Date
    May 2023
    Posts
    1
    Character
    Soze Azul
    World
    Leviathan
    Main Class
    Gunbreaker Lv 90
    Same issue. Sound cuts out after about 10 minutes or so of playing. Would really prefer to play the game with audio.
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  5. 05-24-2023 08:44 AM #15
    kite384
    Player
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    Join Date
    Apr 2014
    Posts
    75
    Character
    Shugo Kunisaki
    World
    Leviathan
    Main Class
    Lancer Lv 100
    same issue here since 6.4 patch came out
    happened to me at least 4 times today while doing msq
    (0)
    Last edited by kite384; 05-24-2023 at 10:15 AM.
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  6. 05-24-2023 11:43 AM #16
    Yarxideyn
    Moderator Yarxideyn's Avatar
    Join Date
    Aug 2022
    Posts
    182
    Greetings Adventurer!

    We apologize for the inconvenience you have experienced. The issues you are describing would be more suited for the bug report forums. Please create a new thread entry in the Bug Reports > In-Game Bugs section with the required information as shown in the main thread sticky. Additionally, this thread will be moved to the 'Separate Support Required' sub forum.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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