Quote Originally Posted by Dzian View Post
Actually very wrong. There's a reason the old buzz terms like vocal minority and such don't get used anymore and that reason is because they've been proven to be totally wrong.

companies around the world have invested billions into this research and typically found the so dubbed vocal minority is actually usually not a minority at all..

For every person that has a compalaint. 26 more will have the same complaint but say nothing. and those 26 people will each tell 10 other people about there compalint and potentially turn those people away from your product.

Source
Source

That last part is important. Silence does not equal satisfaction.

Even the SE devs said they learnt this back in the old days.


the active playerbase is also significantly less than the advertised playerbase.. the numbers SE tends to publish are how many players have played the game... not how many do.. and if yougo by recent social media stuff 28 million players have played FFXIV, but the active playerbase is just over 1 million if you look at things like lucky bancho. so less than 5% of those 28 million are happy and still playing the gsame...


IF it isn't fun, You're doing it wrong.. content design, job design, homogenization, healers,

Dont forget your roots. Its an RPG and its a FInal Fantasy. XIV is neither of these things
Amazing they are not following some of those guidelines that they put up for themselves.