Am I the only one who is unable to see the "Previous Series" reward option on their PvP Profile?

What we should see: https://img.finalfantasyxiv.com/t/ee...920.1680170605

What I see: https://sta.sh/0bm0x0vesq2

This happened last series and it's still happening.

And yes, I have double checked - I do have previous rewards to claim because I'm missing a mount and two minions