Bad lag again with NTT's NA server network

[Rehayem]

Here's my PingPlotter, tracing the IP provided by SE on the lodestone. Hitting 480ms sometimes, meaning the game is completely unplayable (hiding my IP for security measures ofc). You can also check your ping in Task Manager > Performance > Open Resource Monitor (at the bottom) and hit Network tab and then TCP Connections. The actual ping is there.



In comparison, here's the trace for the EU IP.



This shows that it's again NTT.

[Ransu]

Not really much SE can do about it honestly as its not their network. I started getting random spikes last month in the middle of raid. Ended up using ping zapper and haven't had any issues since then.

[Shadowshinra]

Just saw it jump up tp 700ms, this is reaching pings that could effect a multitude of things let alone just FFXIV players, what are NTT doing.. guess the best we can do is notify SE with the ticket system they made for this issue and try and tell NTT but I have no idea what their contact info is, they seem to hide it.

edit, now 800

[Asuka-Hykiri]

Installing WARP by Cloudfire seems to have fixed the issue for me, pings back down to 145 from 700

Yeah as below, this doesn't work, lowers ping to 150MS but the traffic is still terrible

[Shadowshinra]

Warp is a bandaid fix at best, as I remember for some it just later caused disconnects (and for me it only fixes the ping of the lobby IP not the actual in game IP), however you should still be sending in your tracert's to SE using the form they supplied last year even if they don't really look at those anymore lol

[Asuka-Hykiri]

Good shout, I forgot this was a thing as I'm in the UK and this hasn't been a problem until the last 2 weeks, and only today has it gotten this rediculous

WARP has droped it from 600 to 300, but still twice as much as it should be for me.

EDIT: Yeah... this lowers my ping down to 150 but the game is still unplayable, I need to launch Mudfish VPN to get it to actually be playable

[Alexa_Ivy]

Similar experience here with BT Broadband in the UK.
Used to get 150-160ms from here to the NA data center, now experiencing upwards of 600ms regularly.

Tracing route to 204.2.29.7 over a maximum of 30 hops

1 4 ms 5 ms 3 ms [redacted]
2 9 ms 9 ms 9 ms [redacted]
3 * * * Request timed out.
4 10 ms 10 ms 10 ms 31.55.186.188
5 10 ms 9 ms 10 ms 195.99.127.200
6 * 10 ms 11 ms core5-hu0-0-0-35.faraday.ukcore.bt.net [62.6.201.244]
7 26 ms 25 ms 12 ms 166-49-209-132.gia.bt.net [166.49.209.132]
8 11 ms 11 ms 10 ms 212.119.4.140
9 * 13 ms 11 ms ae-7.r20.londen12.uk.bb.gin.ntt.net [129.250.4.140]
10 * * * Request timed out.
11 247 ms 255 ms 246 ms ae-13.r25.asbnva02.us.bb.gin.ntt.net [129.250.2.111]
12 248 ms 257 ms 263 ms ae-1.r24.asbnva02.us.bb.gin.ntt.net [129.250.2.37]
13 648 ms * 551 ms ae-2.r24.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
14 552 ms 555 ms 569 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
15 471 ms 493 ms 475 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
16 494 ms 489 ms * 204.2.29.241
17 551 ms 584 ms 589 ms 204.2.29.7

[Jarrod1]

I'm having the same problem as many others here, playing on US servers from the UK.
The only way I found to bypass this whenever this happens is to VPN somewhere within the US.
My normal ping is 144-150ms otherwise when it's fine.

Tracing route to neolobby04.ffxiv.com [204.2.29.7]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 6 ms 6 ms 6 ms [Redacted]
3 * * * Request timed out.
4 9 ms 9 ms 9 ms 140.hiper04.sheff.dial.plus.net.uk [195.166.143.140]
5 24 ms 10 ms 16 ms peer7-et-3-1-5.telehouse.ukcore.bt.net [109.159.252.236]
6 10 ms 10 ms 9 ms 166-49-214-194.gia.bt.net [166.49.214.194]
7 10 ms 12 ms 9 ms 212.119.4.136
8 10 ms 11 ms * ae-0.r21.londen12.uk.bb.gin.ntt.net [129.250.3.214]
9 * * 11 ms ae-1.r20.londen12.uk.bb.gin.ntt.net [129.250.2.182]
10 * 77 ms 78 ms ae-7.r20.nwrknj03.us.bb.gin.ntt.net [129.250.6.147]
11 150 ms 80 ms 76 ms ae-0.r21.nwrknj03.us.bb.gin.ntt.net [129.250.6.17]
12 * 99 ms 98 ms ae-3.r22.chcgil09.us.bb.gin.ntt.net [129.250.2.166]
13 100 ms 99 ms 99 ms ae-1.r23.chcgil09.us.bb.gin.ntt.net [129.250.2.27]
14 * 385 ms * ae-1.r24.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
15 338 ms 392 ms 336 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
16 343 ms 367 ms 380 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
17 367 ms * * 204.2.29.241
18 492 ms 511 ms 527 ms 204.2.29.7

[RukaziSintakumo]

Hey folks!

Just to add that I also experience these very same issues right now.
Connecting from the UK to NA DC, usually around 120-150, now suddenly up to 500.
When I connect to a US VPN, the issue is resolved and I‘m back to 150ms, but I would rather not want to pay for a monthly VPN and a monthly sub.

[MidnightRose182]

I've also been having similar issues the past few days, not seeing any real pattern with it on my end but it only happens for ffxiv