Bad lag again with NTT's NA server network

[appletonoutcast]

Bumping this because I've suddenly started having problems with this yesterday afternoon. According to tracert, everything seems normal until NTT's Sacramento 03 data center.

1 <1 ms <1 ms <1 ms RT-AX82U-EE18 [192.168.50.1]
2 6 ms 4 ms 3 ms 50-104-64-1.prtg.in.frontiernet.net [50.104.64.1]
3 2 ms 4 ms 4 ms 184.19.246.62
4 5 ms 6 ms 8 ms ae8---0.scr03.chcg.il.frontiernet.net [74.41.143.152]
5 6 ms 6 ms 6 ms ae0---0.cbr05.chcg.il.frontiernet.net [45.52.201.105]
6 7 ms 6 ms 6 ms lag-105.ear3.Chicago2.Level3.net [4.16.38.117]
7 6 ms 6 ms 13 ms ae2.2.edge1.Chicago10.net.lumen.tech [4.69.133.29]
8 8 ms 8 ms 8 ms ae-4.a05.chcgil09.us.bb.gin.ntt.net [129.250.8.173]
9 8 ms * 19 ms ae-4.r23.chcgil09.us.bb.gin.ntt.net [129.250.4.239]
10 * * * Request timed out.
11 118 ms 116 ms 116 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
12 66 ms 64 ms 64 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
13 63 ms 62 ms * 204.2.29.241
14 64 ms 64 ms 64 ms 204.2.29.9


My ping is normally around 65ms, but this issue has doubled my ping. I've already submitted a report, but I'm just frustrated.

ETA: There were some issues with their San Jose data center as well. I forget which one exactly, as now it doesn't even respond in tracert and just goes straight to Sacramento 03.

I seem to be having same issues with Frontier internet as well.

1 <1 ms <1 ms <1 ms GT-AX11000-7C20 [192.168.8.50]
2 1 ms 2 ms 3 ms 74-32-184-1.dr01.aled.il.frontiernet.net [74.32.184.1]
3 4 ms 3 ms 3 ms ae11---100.car01.lkvl.mn.frontiernet.net [74.36.197.101]
4 15 ms 15 ms 15 ms ae3---0.cor01.lkvl.mn.frontiernet.net [74.40.2.209]
5 15 ms 11 ms 13 ms 74.40.5.50
6 13 ms 14 ms 15 ms ae1---0.cbr05.chcg.il.frontiernet.net [45.52.201.107]
7 12 ms 11 ms 15 ms lag-105.ear3.Chicago2.Level3.net [4.16.38.117]
8 15 ms 13 ms 15 ms ae2.2.edge1.Chicago10.net.lumen.tech [4.69.133.29]
9 16 ms 15 ms 19 ms ae-4.a05.chcgil09.us.bb.gin.ntt.net [129.250.8.173]
10 15 ms 19 ms 15 ms ae-4.r23.chcgil09.us.bb.gin.ntt.net [129.250.4.239]
11 * 117 ms * ae-1.r24.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
12 120 ms 124 ms 122 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
13 136 ms 130 ms 122 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
14 * 70 ms * 204.2.29.241
15 121 ms 123 ms 123 ms 204.2.29.9

[Hoxtimos]

I also have been having issues with Frontier for the last several days now

1 <1 ms <1 ms <1 ms 192.168.4.1
2 6 ms 7 ms 7 ms 50-104-116-1.prtg.in.frontiernet.net [50.104.116.1]
3 2 ms 4 ms 4 ms ae16---43.car02.ftwy.in.frontiernet.net [184.19.246.60]
4 4 ms 1 ms 4 ms ae1---0.ber01.ftwy.in.frontiernet.net [74.40.3.201]
5 * * 5 ms lag-105.ear3.Chicago2.Level3.net [4.16.38.117]
6 14 ms 8 ms 12 ms ae2.2.edge1.Chicago10.net.lumen.tech [4.69.133.29]
7 9 ms 9 ms 8 ms ae-4.a05.chcgil09.us.bb.gin.ntt.net [129.250.8.173]
8 12 ms * 9 ms ae-4.r23.chcgil09.us.bb.gin.ntt.net [129.250.4.239]
9 * 80 ms 73 ms ae-1.r24.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
10 114 ms 115 ms 113 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
11 115 ms 115 ms 115 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
12 * * 114 ms 204.2.29.241
13 114 ms 115 ms 117 ms 204.2.29.122

[Zakuno2]

Another frontier user here. While I don't have a trace for you, I do want to say that I am also getting lag as of a week ago. People running, stopping, running, stopping. People jumping and freezing midair for a second.

[McCarth]

Another Frontier user and I've also been subject to horrendous lag making the game basically unplayable.

[pclee001]

Same issue here (frontier customer near LA, occurred late on Friday).

[redacted, no issues]
3 6 ms 5 ms 5 ms ae13--400.ber01.snmn.ca.frontiernet.net [184.19.246.106]
4 4 ms 7 ms 7 ms ae9---0.scr03.lsan.ca.frontiernet.net [45.52.201.248]
5 * * * Request timed out.
6 * * * Request timed out.
7 * 62 ms * ae-28.a03.lsanca07.us.bb.gin.ntt.net [129.250.9.93]
8 * * * Request timed out.
9 20 ms 19 ms 19 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
10 69 ms 68 ms 69 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
11 17 ms 19 ms 19 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
12 * * * Request timed out.
13 68 ms 66 ms 67 ms 204.2.29.122

(Update: I did another trace, now both Los Angeles & Sacramento ntt nodes are having issues)
(Update 2: Contacted frontier just in case, and CS said there's nothing wrong but they will make a note of it so that others making the same request regarding the traceroute would know)

[Dyona]

Also frontier here


Tracing route to 204.2.29.8 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 3 ms 2 ms 4 ms 50-54-32-1.adr01.nrwl.oh.frontiernet.net [50.54.32.1]
3 3 ms 5 ms 2 ms ae3---0.car01.nrwl.oh.frontiernet.net [74.42.150.33]
4 12 ms 12 ms 11 ms ae10---0.scr01.chcg.il.frontiernet.net [74.40.4.169]
5 21 ms 23 ms 16 ms ae0---0.cbr05.chcg.il.frontiernet.net [45.52.201.105]
6 13 ms 11 ms 12 ms lag-105.ear3.Chicago2.Level3.net [4.16.38.117]
7 23 ms 13 ms 13 ms ae2.2.edge1.Chicago10.net.lumen.tech [4.69.133.29]
8 14 ms 18 ms 15 ms ae-4.a05.chcgil09.us.bb.gin.ntt.net [129.250.8.173]
9 13 ms 14 ms 14 ms ae-4.r23.chcgil09.us.bb.gin.ntt.net [129.250.4.239]
10 116 ms * * ae-1.r24.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
11 69 ms 70 ms 69 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
12 * 122 ms * xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
13 * 120 ms 119 ms 204.2.29.241
14 120 ms 121 ms 120 ms 204.2.29.8

[kargion]

Edit: Tried again today and its even worse.

Frontier here Started yesterday

C:\Users\nvick>tracert neolobby08.ffxiv.com

Tracing route to neolobby08.ffxiv.com [204.2.29.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 7 ms 6 ms 9 ms 184-14-96-1.dsl1.chtn.wv.frontiernet.net [184.14.96.1]
3 2 ms 2 ms 1 ms 74.40.71.9
4 15 ms 14 ms 14 ms ae9---0.scr04.chcg.il.frontiernet.net [74.40.10.233]
5 18 ms 74 ms 25 ms ae1---0.cbr05.chcg.il.frontiernet.net [45.52.201.107]
6 * 15 ms 15 ms lag-105.ear3.Chicago2.Level3.net [4.16.38.117]
7 16 ms 16 ms 16 ms ae2.2.edge1.Chicago10.net.lumen.tech [4.69.133.29]
8 18 ms 19 ms 25 ms ae-4.a05.chcgil09.us.bb.gin.ntt.net [129.250.8.173]
9 * * 17 ms ae-4.r23.chcgil09.us.bb.gin.ntt.net [129.250.4.239]
10 * * * Request timed out.
11 73 ms 71 ms 72 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
12 126 ms 126 ms 126 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
13 72 ms * * 204.2.29.241
14 71 ms 72 ms 71 ms 204.2.29.8

Trace complete.

[Zahbi]

My connection to the NA servers seems to be back to normal now. Just giving a heads up if others want to check.

[CettBraaf]

My connection to the NA servers seems to be back to normal now. Just giving a heads up if others want to check.

Mine is definitely not.

[Caj]

+1 to this tread. I am an AT&T Fiber customer based in Texas, USA, and have been experiencing network performance issues since September 2023, and are consistent since the launch of Dawntrail.

I'm getting 3-5+ second delays and dropped inputs, with particularly poor performance in dungeons and PvP instances. VPNs have stopped helping me recently, and I’ve noticed a change in my traceroute from Dallas > California to Dallas > Miami > California, resulting in the worst performance I’ve experienced so far.

I’m attaching my traceroute below and am looking out for an acknowledgment of the issue or an announcement/timeline for the Cloud Data Center. Otherwise, I'll end up cancelling soon. FFXIV is the only service/game I have with these issues so I’m not considering switching ISPs.

Target Name: 204.2.29.82
IP: 204.2.29.82
Date/Time: 9/14/2024 10:46:22 AM - 9/14/2024 10:56:22 AM

Hop Sent PL% Min Max Avg Host Name / [IP]
1 2 0 1.00 1.00 1.00 [redacted]
2 2 0 1.50 1.50 1.50 [redacted]
3 2 0 1.90 1.90 1.90 [redacted]
4 2 100 0 0 0 [-]
5 2 100 0 0 0 [-]
6 2 0 9.91 9.91 9.91 ae-13.a01.dllstx14.us.bb.gin.ntt.net [129.250.8.213]
7 2 0 8.49 8.49 8.49 ae-20.r22.dllstx14.us.bb.gin.ntt.net [129.250.3.114]
8 2 100 0 0 0 [-]
9 2 0 36.77 36.77 36.77 ae-0.a02.miamfl02.us.bb.gin.ntt.net [129.250.2.4]
10 2 100 0 0 0 [-]
11 2 100 0 0 0 [-]
12 2 100 0 0 0 [-]
13 2 100 0 0 0 [-]
14 2 0 98.44 98.44 98.44 ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
15 2 0 76.43 76.43 76.43 ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
16 2 0 77.56 77.56 77.56 xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
17 2 0 76.60 76.60 76.60 204.2.29.241 [204.2.29.241]
18 2 0 75.23 75.23 75.23 204.2.29.82 [204.2.29.82]