It has likely been mentioned before, but in case it hasn't or if this helps even one person, I highly recommend Mudfish. I'm on the east coast and I've been having the packet loss issues in the evening. I decided to try Mudfish because I was at the end of my rope. I'm so glad I did because it has completely fixed the packet loss issue for me. There is the very occaisional ping spike but the only reason I know it happened is because Mudfish's console has a ping graph.