Bad lag again with NTT's NA server network

[Flarestar]

Still ongoing here in East TN.

[KosKazuya]

What exactly would you tell AT&T and how would you report this issue to AT&T? Hoping to add to the volume of reports/complaints I'm sure they're receiving.

[XgungraveX]

pc or ps5 lag is unbearable, im on att as everyone esle

[Brywynn]

Can't make it through the first Dungeon boss on Trust... I suddenly have half of my health gone and my casting animation gets hung up to the point that when it catches up, I see a flash of indicator before BOOM mechanic...

*sigh*

[Anida]

What exactly would you tell AT&T and how would you report this issue to AT&T? Hoping to add to the volume of reports/complaints I'm sure they're receiving.

AT&T is aware, but the real problem lies with NTT.

[grinkdaboy]

i felt a noticeable improvement with the warp vpn but today it got much worse

[Allison_Grimvault]

Cloudflare Warp isn't working for me anymore! It worked great and completely eliminated the lag for me Friday/Saturday/Sunday. Fuckers must have nerfed it. What else can I try?

[Dragoonhuntz]

As others have reported, about 30 minutes ago Warp started having issues, at least here in the southeast US.

It wasn't just my ping to XIV that suddenly got bad, even pinging Google's dns 8.8.8.8 was dropping packets with it turned on. Turning Warp off and everything (except XIV of course) returned to normal.

[Ancarid]

This is extremely unfortunate it has come to this, especially when it is impacting so many.

We have been dealing with it for over a full week now, with little acknowledgement from SE outside of the copy pasta that everyone has received.

I understand if they are bound by a NDA and cant go into specifics, but you can at least acknowledge there is an issue and identify what that issue is. Telling those impacted to contact your ISP is just ridiculous. 1.Do you really think a customer service rep is going to care about someone's connectivity to a game? 2. Be able to really do anything to make a difference? C. Truly resolve anything when its not on our home service side?

There are hundreds of posts on this thread alone with factual data to show were the latency issues and packet losses are happening, that isn't something that can be fixed by repairing lines at a home address or replacing their equipment. So telling us to call our ISP and waste time getting bounced around with their customer support and IT is just ludicrous.

I for one will not invest in a 3rd party service just to be able to play one specific game. I will unsub for now and may return if/when this is ever truly resolved, or just invest my time and subscription somewhere else that values my patronage as much as I do their services.

[grinkdaboy]

you know what? find as many online gaming news outlets as you can and email them this thread and describe the problem. i've sent an email to sites and i plan to send more. if the story picks up then square enix will have no choice but to act