Quote Originally Posted by Allison_Grimvault View Post
" They responded back with info about Microsoft Edge and running FFXIV as an administrator"

WTF good would that do? Is that some canned response, kind of like "Reset your router"?
Yes, this is a canned response. I got the same thing when I first sent in my ticket. When I replied saying it didn't solve the issues, and gave them a tracert, they told me they are aware of the situation and working on a solution. This was a few hours before the community rep posted an update in this thread. Unfortunately, that is all we're going to get out of Square Enix / FFXIV support.