Logged on here to hopefully help some people out regarding AT&T. I've been with them for 11 years and I called their customer retention department (make sure you ask to be transferred to them if the auto prompts send you anywhere else).

I told them the situation and how my internet was not working and held stern on how xfinity (or you can use whatever competitor) was charging like $50 for the same internet as AT&T and how unless they offer me a better plan, that I'd leave. They were able to give me a month of internet for free.

At least have them give you this since we basically are screwed until this is fixed. Thankfully my boyfriend has Xfinity so I'm going over there tomorrow to raid, but my heart goes out to everyone else playing on a PS5 like me who basically cannot get the game to play. I tried Nordvpn and set up smartdns (didn't work after I connected, still lagged) and I don't want to install anything onto my router so it just all sucks.

Here's the number to their customer retention team, I hope it helps someone. ♡

800-331-0500