Day 7 folks! Love to live it... /s

Support asked me to open some ports and I did so, but it didn't fix the issue. Interestingly enough, I ran a tracert before I opened the ports and it was better than when they were open - but I am thinking it is a coincidence.

Here's the snippet from my ticket response:
Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

Here is my latest tracert:

Code:
  4     *        *        *     Request timed out.
  5     6 ms     8 ms     7 ms  32.130.25.65
  6    19 ms     6 ms     7 ms  ae-5.a00.dllstx14.us.bb.gin.ntt.net [129.250.8.237]
  7     6 ms     8 ms     7 ms  ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
  8     *       81 ms     *     ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
  9     *       94 ms   109 ms  ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
 10    90 ms   109 ms    93 ms  ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
 11    91 ms     *       90 ms  xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
 12     *        *       93 ms  204.2.29.241
 13    91 ms    84 ms    82 ms  204.2.29.6
Please keep the pressure here and on socials. I see more people commenting on tweets expressing they cannot play, keep doing it. There is no excuse for SE to not communicate with us about this. NDAs do not stop you from giving simple updates such as "We are actively working on it still. Thank you for your patience."