Seriously, whoever that Square Enix rep is that wrote that it was "resolved" is clearly ignorant of the situation.

Or flat-out incompetent. Or both.

To Square Enix, AT&T, and NTT: Kindly, wake up and read the room. Read this Traceroute too, while you're at it.


8 30 ms 26 ms 33 ms ae-5.a00.dllstx14.us.bb.gin.ntt.net [129.250.8.237]
9 47 ms 37 ms 52 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
10 100 ms * 100 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
11 109 ms 110 ms 116 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
12 111 ms 110 ms 109 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
13 110 ms 110 ms 110 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
14 * * * Request timed out.
15 108 ms 109 ms * 204.2.29.122
16 108 ms 109 ms 109 ms 204.2.29.122