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  1. #1
    Community Rep Okieeomi's Avatar
    Join Date
    Jul 2019
    Posts
    20
    Hello everyone,

    We're aware that some users playing on the North American data center have been experiencing network delays and/or packet loss while playing. We understand the frustrations and concerns regarding the situation, especially with Patch 6.4 and new Savage raids on the horizon.

    The Community team has been relaying your reports to the Development team as they continue their ongoing investigation. If your network connection seems to be slower or stuttering more than usual, we would appreciate it if you could take a moment to follow the instructions detailed in this Lodestone announcement and share your information with us through this form.


    Thank you,
    (12)

  2. #2
    Player
    klutzz's Avatar
    Join Date
    May 2023
    Posts
    9
    Character
    Valla Thorne
    World
    Siren
    Main Class
    Red Mage Lv 90
    I have tried three different browsers and this is all I get when I follow the form link

    (4)

  3. #3
    Player
    Krojack's Avatar
    Join Date
    Aug 2013
    Posts
    761
    Character
    Avellin Adorel
    World
    Excalibur
    Main Class
    Conjurer Lv 100
    Quote Originally Posted by klutzz View Post
    I have tried three different browsers and this is all I get when I follow the form link

    Same thing. Google translates it into "An unexpected error has occurred".

    *facepalm*
    (2)

  4. #4
    Player
    Illyrian94's Avatar
    Join Date
    Nov 2022
    Posts
    40
    Character
    Illyrian Catte
    World
    Ultros
    Main Class
    Black Mage Lv 100
    Quote Originally Posted by Krojack View Post
    Same thing. Google translates it into "An unexpected error has occurred".

    *facepalm*
    Yeah, I tried a few times before I found the actual link in the Lodestone article that was posted. That one seems to work?
    (1)

  5. #5
    Player
    Ruined-Childhood's Avatar
    Join Date
    May 2023
    Posts
    6
    Character
    Divorced Dad
    World
    Gilgamesh
    Main Class
    Machinist Lv 90
    link worked for me lol maybe turn off your vpn
    (0)

  6. #6
    Player
    klutzz's Avatar
    Join Date
    May 2023
    Posts
    9
    Character
    Valla Thorne
    World
    Siren
    Main Class
    Red Mage Lv 90
    I don't have a vpn, but thanks for the suggestion :/
    (0)

  7. #7
    Player
    TaleraRistain's Avatar
    Join Date
    Jun 2015
    Posts
    5,585
    Character
    Thalia Beckford
    World
    Jenova
    Main Class
    Gunbreaker Lv 100
    Quote Originally Posted by Okieeomi View Post
    Hello everyone,

    We're aware that some users playing on the North American data center have been experiencing network delays and/or packet loss while playing. We understand the frustrations and concerns regarding the situation, especially with Patch 6.4 and new Savage raids on the horizon.

    The Community team has been relaying your reports to the Development team as they continue their ongoing investigation. If your network connection seems to be slower or stuttering more than usual, we would appreciate it if you could take a moment to follow the instructions detailed in this Lodestone announcement and share your information with us through this form.

    Thank you,
    Thank you for the reply! I know the SE side is limited since it's not in their direct control, but we appreciate any pressure that the SE side can put on those involved to get this fixed for your customers.
    (0)