Bad lag again with NTT's NA server network

[Monochii]

Getting tired of this as well.....game is unplayable without a VPN and honestly the free VPNs are useless as soon as they get overloaded. Nord VPN has worked great for me but I'm dumb and paid for month cause I honestly love this game to much.

Anyway we need to keep the pressure on all fronts. Mostly in my opinion Square as they are the ones offering the live service that has been unplayable for an unbelievable 3 weeks now for alot of users. They have more power then us to push NTT or whoever to fix the problem.

I made a reply post to their most recent announcement on the Savage raids for 6.4 going live with a screenshot of my current pingplotter results and tagged all parties involved. May not do much but last time I did this we got a response on May 22nd that night so.... linked it below if you wanna give it more attention. May just be hopium and wishful thinking Square will address it.

https://twitter.com/_Monochi_/status...H-nrulPig&s=19

Still recommend to keep sending the Tracert results via the form Square did provide us everyday till its resolved and keep the pressure on all front via such thing as social. Make the issue more visible. Form for packet loss is linked below in case, scroll to the bottom of the list.

https://support.na.square-enix.com/c...382&la=1&fty=2

[gameofscones]

I'm beyond exhausted with the blame game. So if it's not SE's problem, it's not NTT's problem, it's not AT&T's problem, then who's responsible for fixing it? Us, apparently?!

Yeah, apparently. I'm sure they wouldn't complain if we all just gave in and just got VPNs and such.

Anyway, still not working here either:

  5     *        *        *     Request timed out.
  6    20 ms    14 ms    12 ms  32.130.17.75
  7    20 ms    21 ms    13 ms  cgcil402igs.ip.att.net [12.122.133.161]
  8    13 ms    13 ms    16 ms  192.205.32.194
  9    14 ms    16 ms    15 ms  ae-4.r23.chcgil09.us.bb.gin.ntt.net [129.250.4.239]
 10    57 ms    58 ms    62 ms  ae-1.r24.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
 11     *      115 ms     *     ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
 12   115 ms   114 ms   115 ms  xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
 13     *      114 ms   114 ms  204.2.29.241
 14   114 ms   115 ms   115 ms  204.2.29.6

Trace complete.

Nothing new.

I'm gonna hop on today and at least go store some of my more expensive housing items in a retainer, just in case I end up losing the house when unsubbed.

[Integro]

Yeah, apparently. I'm sure they wouldn't complain if we all just gave in and just got VPNs and such.

Anyway, still not working here either:

  5     *        *        *     Request timed out.
  6    20 ms    14 ms    12 ms  32.130.17.75
  7    20 ms    21 ms    13 ms  cgcil402igs.ip.att.net [12.122.133.161]
  8    13 ms    13 ms    16 ms  192.205.32.194
  9    14 ms    16 ms    15 ms  ae-4.r23.chcgil09.us.bb.gin.ntt.net [129.250.4.239]
 10    57 ms    58 ms    62 ms  ae-1.r24.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
 11     *      115 ms     *     ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
 12   115 ms   114 ms   115 ms  xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
 13     *      114 ms   114 ms  204.2.29.241
 14   114 ms   115 ms   115 ms  204.2.29.6

Trace complete.

Nothing new.

I'm gonna hop on today and at least go store some of my more expensive housing items in a retainer, just in case I end up losing the house when unsubbed.

I think they love the idea of us resolving this issue via VPN. Takes it off the radar at our expense. I'm really beginning to think they have decided they can live with lost subscriptions in lieu of spending money fighting for a resolution. I was going to unsub this week but will wait one more week to see if they get sound sorted out. I can work my Island in the mornings, after that NO GOTZ. I am beyond frustrated, truly reminds me that we are nothing more than mini revenue events to SE and ATT. NTT, unless given one, has no reason to give a flying !@$&.

[Merricat]

That's good. Keep the heat up as much as possible. I sent in a tip to an MMORPG news website I really enjoy, and asked them to consider doing a story on this. I figured it couldn't hurt to ask.

[radhaz]

QotD

At the heart of it, peering disputes are really loud business negotiations, and angry customers can be used as leverage by either side. This one will end as they always do, with one side agreeing to pay up or manage their traffic differently.

[KuroEmiya]

Texas here, switched from AT&T to Xfinity today. So far no lag whatsoever.

[Brywynn]

Look, the lack of communication from Square is annoying. But to say this all comes down to them when the two ISPs involved are WAY bigger GIANT corporations that much on customer corporations for lunch is giving Square a lot more control than I think they may have. They may be hitting the same "muh NDA" roadblock we are. They may be trapped in a contract with NTT. Or NTT may be the only ISP that can do what Square needs them to do to run FFXIV and peer with ATT.

I'm not saying take the pressure off of them, but I am saying I blame the bigger, nastier, greedier Giant corporations more.

[Rekts]

Look, the lack of communication from Square is annoying. But to say this all comes down to them when the two ISPs involved are WAY bigger GIANT corporations that much on customer corporations for lunch is giving Square a lot more control than I think they may have. They may be hitting the same "muh NDA" roadblock we are. They may be trapped in a contract with NTT. Or NTT may be the only ISP that can do what Square needs them to do to run FFXIV and peer with ATT.

I'm not saying take the pressure off of them, but I am saying I blame the bigger, nastier, greedier Giant corporations more.

You're absolutely right that the culprits in this story are ATT and NTT, however SE unfortunately does deserve some criticism here. Running everyone to *one* location with as big of a consumer base that they have is kind of wild. Even WoW has multiple. If they did have multiple I don't think we'd be running into as big of a congestion issue that we currently have.

That being said, if NTT and ATT were fixing the problem nodes instead of pointing fingers at each other, we wouldn't be having these issues regardless.

[Ryn_Fiaryn]

ATT sent me a survey about my new internet service. There was a section asking about issues so I wrote about this nonsense in there. Dunno if it will do any good.

[Moonsara]

after trying to prog today in the new tier, i guess this one will take me awhile to do. so this is what it feels like to be that guy that's lagging everywhere and randomly disconnects. even with cloudfare warp, it doesnt sit right with me to trap the other party members in my connection inconsistency.