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  1. #1
    Player
    Janyd's Avatar
    Join Date
    Apr 2021
    Location
    Ul'dah
    Posts
    142
    Character
    Janyd Shieldstrike
    World
    Sargatanas
    Main Class
    Paladin Lv 100
    Quote Originally Posted by Lahtori View Post
    Thing is, I have the time and I (for now) have the drive. But I receive no responses. I've spoken with AT&T. I'm trying to get through to NTT and SE on socials. I was thinking game news before, but I did for a moment earlier, think about the legal route. I am paying for a service that I am not receiving. SE does have an obligation to make the game playable. Show me where in the terms that says they can take my money and not provide me the service I paid for? This isn't "oops, maintenance for an hour or two" - that happens. This is "knowingly partnering with an ISP that is unable to route data properly to our servers".

    I don't want to do that. I don't even want to get game news involved. I just want confirmation that a PROPER and PERMANENT fix is in the works.

    In the 10 months I've had AT&T, I had weird lag once a few months ago, during uwu prog. That's it. It cleared up. Instances like that, I move on, forgive, and forget. This? No sir. (Oh, and I wager a lot of AT&T customers only have AT&T as an option for provider.)
    Go for it. If you need hands with making it class-action, I'm all for it too. Rake them on the coals, and blast them.
    (0)

  2. #2
    Player
    Summer-chan's Avatar
    Join Date
    May 2023
    Posts
    1
    Character
    Summer Chan
    World
    Cactuar
    Main Class
    Reaper Lv 90
    At this point, it just makes more sense for SE to worry about cleanly launching 6.4 and then start to "care" about working towards a fix for these horrendous connection issues.

    It's not like they have an obligation to make the game experience as tolerable as possible for all of the players who pay a subscription for their online game. By this point, I literally do not know if they legitimately do not care about this situation affecting a select minority of us players, or somehow still do not understand what actions to take to rectify this (despite all the evidence for the culprit).

    Given how little communication towards an actual resolution, and the fact that they only bothered to link us to a year old Lodestone post instead of anything recent is just leaving me greatly disappointed. Time to boot up a VPN to make the 6.4 launch experience bearable, I guess.
    (0)

  3. #3
    Player
    Uno_Amaretto's Avatar
    Join Date
    May 2023
    Posts
    52
    Character
    Uno Amaretto
    World
    Gilgamesh
    Main Class
    Scholar Lv 90
    Quote Originally Posted by Summer-chan View Post
    still do not understand what actions to take to rectify this (despite all the evidence for the culprit)
    You hit the nail on the head, I think.
    (0)

  4. #4
    Player
    Illyrian94's Avatar
    Join Date
    Nov 2022
    Posts
    40
    Character
    Illyrian Catte
    World
    Ultros
    Main Class
    Black Mage Lv 100
    I'm just going to continue submitting trace logs during the problem hours at this point--can't play the game, so I may as well provide a steady stream of data for Square to ignore*♂️
    FFXIV is the only MMO that ever really "clicked" with me, so it really sucks if this is how I have to stop playing.
    (0)

  5. #5
    Player
    Dragoonhuntz's Avatar
    Join Date
    May 2023
    Posts
    5
    Character
    Frosti Tute
    World
    Hyperion
    Main Class
    Black Mage Lv 90
    I can confirm that Cloudflare's Warp (which was suggested earlier as a free solution) does in fact work for me at least. It is about ~5ms slower than Nord for me.
    (1)

  6. #6
    Player
    Janyd's Avatar
    Join Date
    Apr 2021
    Location
    Ul'dah
    Posts
    142
    Character
    Janyd Shieldstrike
    World
    Sargatanas
    Main Class
    Paladin Lv 100
    Quote Originally Posted by Dragoonhuntz View Post
    I can confirm that Cloudflare's Warp (which was suggested earlier as a free solution) does in fact work for me at least. It is about ~5ms slower than Nord for me.
    Can confirm, Cloudflare Warp is free and does the job just as well as the paid VPN I was using.

    I ended up getting a refund on the paid VPN after seeing that Cloudflare Warp performed within 5 ms or less of the VPN.

    While the latency isn't what it was before these issues started, at least WARP made it around 70 to 75 ms, which is acceptable considering the circumstances.

    But as I mentioned several pages ago, your mileage may vary on how effective Cloudflare Warp is where you are.

    They do offer a subscription tier, but I don't know how effective that'd be. Both the free and paid tiers have unlimited bandwidth, and unless you're streaming or watching a stream/YouTube/Netflix, you probably won't have to worry about that too much.

    But, I do wonder if manually changing your DNS to use either what Google or Cloudflare have will make a difference in this regard.

    At least, if it makes things better or worse than what we're dealing with, anyway.
    (0)

  7. #7
    Player
    gameofscones's Avatar
    Join Date
    May 2023
    Location
    Gridania
    Posts
    17
    Character
    Hot Towels
    World
    Mateus
    Main Class
    Machinist Lv 90
    Quote Originally Posted by n_n View Post
    I'm not installing a shady VPN/spending another monthly subscription just to make the game playable. I will retire from the game if I have to go that route.
    Yeah this is my general feeling on it. I won't touch a free VPN, and I'm certainly not going to pay for one on top of what I already pay (and should thus already have access to said paid for things!), I will unsub and leave the game if they can't--or won't--get it fixed.
    (0)

  8. #8
    Player
    n_n's Avatar
    Join Date
    Dec 2022
    Posts
    39
    Character
    Luna Parfait
    World
    Siren
    Main Class
    Pictomancer Lv 100
    Quote Originally Posted by gameofscones View Post
    Yeah this is my general feeling on it. I won't touch a free VPN, and I'm certainly not going to pay for one on top of what I already pay (and should thus already have access to said paid for things!), I will unsub and leave the game if they can't--or won't--get it fixed.
    I learned my lesson a long time ago with free VPNs; I used one for a game that had awful routing issues pop up after a 2 week long DDOS attack on its servers stopped and I ended up getting perma banned because I was given a dirty IP. Never again am I touching such garbage, especially on a game with rampant RMT.
    (1)
    Last edited by n_n; 05-20-2023 at 08:28 AM.

  9. #9
    Player
    Illyrian94's Avatar
    Join Date
    Nov 2022
    Posts
    40
    Character
    Illyrian Catte
    World
    Ultros
    Main Class
    Black Mage Lv 100
    Also going to confirm that CloudFlare Warp works for me--very obvious where I turned it off in the screenshot below. I'm going to take a stab at things and see if I'm actually able to play the game. Warp at least seems like it'd be a good free solution if it actually works.

    (1)

  10. #10
    Player
    Janyd's Avatar
    Join Date
    Apr 2021
    Location
    Ul'dah
    Posts
    142
    Character
    Janyd Shieldstrike
    World
    Sargatanas
    Main Class
    Paladin Lv 100
    Also, Cloudflare is no less “shady” than Google or AT&T in my book.

    They have a good chunk of the ‘Net on their backbone. So, I am willing to give them the benefit of the doubt, while declining any data collection options I can, of course. Basic ops.
    (1)

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