Bad lag again with NTT's NA server network

[Aexnidaral]

Happening again.

I'm sorry to be annoying about this and keep posting, but I'm going to keep posting and submitting the report to the packet loss and lag information every time it happens until it is resolved.

It is, quite frankly, completely unacceptable that this issue has been happening *consistently* with basically the same two nodes for this long.

13 83 ms 81 ms 82 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
14 114 ms 94 ms 93 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
15 83 ms 92 ms 95 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]

[HyperiusUltima]

ONCE AGAIN, SACRAMENTO IS SCREWING US. CONTACT NTT AND FIX IT.

15 155 ms 184 ms 140 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
16 158 ms 159 ms 183 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
17 155 ms 148 ms 143 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]

[Kitsu]

I'm having 25-75% packet loss between the San Jose, CA and Ashburn, VA NTT nodes. I have to use a VPN to get around them.

[AkashaMage]

Happening again.

I'm sorry to be annoying about this and keep posting, but I'm going to keep posting and submitting the report to the packet loss and lag information every time it happens until it is resolved.

It is, quite frankly, completely unacceptable that this issue has been happening *consistently* with basically the same two nodes for this long.

13 83 ms 81 ms 82 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
14 114 ms 94 ms 93 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
15 83 ms 92 ms 95 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]

It is back again today, same node!

10 * 34 ms 27 ms ae-0.r24.asbnva02.us.bb.gin.ntt.net [129.250.3.243]
11 292 ms * 159 ms ae-2.r24.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
12 101 ms 110 ms 100 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
13 1779 ms 1797 ms 1763 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
14 231 ms * 233 ms 204.2.29.241
15 99 ms 98 ms 95 ms 204.2.29.122

[jazix]

Reset days seem to be the worst for me. I've been kicked no fewer than 10 times in the last two hours while doing some crafting and island sanctuary things.

[Krojack]

In raid and it felt off.. Looked at graphs and pings are all over the place.

Past 4 hours pings...
Top left ping times to the server. Top right packet loss
Bottom left and right are Google and Google's DNS ping times.

[jazix]

Server was totally fine for me all of yesterday, but since today at 8 AM EST, it's been dropping me every 3-5 minutes... SE please fix your servers...

[Gyabo]

Just submitted the form as well. Since resubbing a couple weeks ago the game has been unplayable and I've been tearing my hair out trying to figure out why, so seeing this thread gave me a little bit of sanity back. I'm in eastern Canada, for what it's worth.

[Plastic_Fork]

I'm not holding my breath. We had 90002 errors and constant disconnects for years and they did nothing.
We posted in the same thread about it for two years straight. Never even acknowledged it.
Same nodes in Sacramento and San Jose causing problems.

Here's the thread:
https://forum.square-enix.com/ffxiv/...-REPLY-HERE%21

I've been playing with 70-90 ping for 8 years because Square and NTT won't do anything about the network problems in California.
Same problem nodes in San Jose and Sacramento. My ping is 30-40 until it hits California.

8 30 ms 28 ms 26 ms be-301-cr13.56marietta.ga.ibone.comcast.net [96.110.39.45]
9 33 ms 31 ms 31 ms be-1213-cs02.56marietta.ga.ibone.comcast.net [96.110.34.229]
10 26 ms 31 ms 27 ms be-2212-pe12.56marietta.ga.ibone.comcast.net [96.110.33.182]
11 27 ms 29 ms 30 ms 71.25.197.82
12 30 ms 27 ms 26 ms ae-5.r24.atlnga05.us.bb.gin.ntt.net [129.250.4.192]
13 39 ms 38 ms 54 ms ae-4.r25.asbnva02.us.bb.gin.ntt.net [129.250.4.165]
14 40 ms 40 ms 39 ms ae-1.r24.asbnva02.us.bb.gin.ntt.net [129.250.2.37]
15 87 ms * * ae-2.r24.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
16 91 ms 92 ms 91 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
17 91 ms 89 ms 94 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
18 90 ms 90 ms * 204.2.29.241
19 93 ms 90 ms 89 ms 204.2.29.91

[Zhexos]

Greetings,

We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which may be caused by packet loss.

If you feel you may be experiencing packet loss while playing FFXIV, we kindly ask that you submit a report through the "Providing information on packet loss and lag" section at the bottom of our support form. Instructions on how to obtain your traceroute information can be found in this Lodestone announcement.

We will be referencing these reports on a regular basis as we continue our investigations and contact telecommunication carriers as necessary.

We appreciate your cooperation as we continue striving to address network-related issues that players may be experiencing.