Error -2146697211

[kalidorr]

I keep getting this error when opening the launcher, I tried everything even re-installing the game but that didn't change anything

[ThisCannotContinue]

Getting the same issue, which I can sometimes get past but then there is other issues.

Question for you since another user and me have the same issue in another thread: Are you on Videotron?

[Eenkalzet]

Greetings kalidorr, and thank you for posting in the Final Fantasy XIV Technical Support Forums!

In order get a better sense of the issue, could you please provide the following information:

- Platform (PC, Steam, PS4/PS5 or Mac):
- Any other error codes aside from Error -2146697211 or messages you receive upon trying to log:
- Type of connection (wired or wireless):
- Other programs running while the game is playing (if any):
- Has this been an on-going issue or has this just started happening very recently?:
- Frequency at which error occurs (If this occurs during specific hours, please provide the date(s), time and timezone):
- Are there other programs being used when running FFXIV?:
- Name of the ISP and region you are trying to connect from:

Aside from re-installing the game we would also like to ask what you have tried so far to alleviate the issue:

We do hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!