Still got the same issue going through Videotron's Tech Support mess. It;s clear between doing everything I can on my end already and seeing that multiple users here have the exact same problem at the same time that Videotron fucked up somewhere. I assume this is something they will fix for us all at the same time since it's really looking like their servers.

Never had these kinds of problems with them before but contacting them for support has been a nightmare. (3-4 hours of this so far and no luck)

Has anyone gotten any actual information from them?