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  1. #1
    Player
    Vukimukinukiduki's Avatar
    Join Date
    Mar 2020
    Posts
    46
    Character
    Kaikelona Chuu
    World
    Louisoix
    Main Class
    Astrologian Lv 100

    Security certificate revocation information for this site is not available

    When i start game login screen doesn't load until i confirm this notification 5 or 6 times. I tried to reinstall certificate chain but error still appears. Is there way to fix this? It doesn't affect gameplay i just click it and login screen appears but why is it happened?

    FF14 steam version, Win10x64 fully updated, time&date are correct
    (0)

  2. #2
    Moderator Eenkalzet's Avatar
    Join Date
    Jul 2022
    Posts
    298
    Greetings Vukimukinukiduki,

    I'm sorry to hear about this issue you've been experiencing. The issue you are describing can be a result from certain security/privacy changes on Microsoft Edge. Other times, it occurs when an application running in the background causes interference, such as anti-virus software, firewalls, media players, web browsers, communications software, etc.

    I'd like to suggest a few things below:
    - Update your Windows OS. Make sure to install any optional updates that you might have available.
    - Disable any programs/overlays running in the background
    - Disable all other device drivers, leaving the mouse & keyboard as the only devices active.

    Additionally, within your browser settings: If any settings have been changed overall, it is best to keep things at default which you can perform manually by using the "Reset Settings" option under the "Settings" tab. Lastly, please ensure that Microsoft Edge is up to date by using the "Settings" > "About Microsoft Edge" option near the bottom left.

    I do hope this information helps and thank you for posting in the Final Fantasy XIV Technical Support Forums
    (0)