Quote Originally Posted by aveyond-dreams View Post
That's the main thing. There have been several instances of...attitudes that are not conducive to giving the impression of listening to your playerbase like the infamous April 1st 2022 live letter when earless Hrothgars were unveiled. FFXIV cannot afford more instances like that, not when this many people are wondering who is listening and who was listened to that brought the game to the barren state it's in now.
You don't genuinely care.