I am demented by the task of changing recurring subscription payment method.

[Maxcrafter]

I posted on this a year ago. Still haven't figured it out, but I may be close. In order to change the recurring subscription payment method from paying by credit card, to paying by crysta, do I, in fact, have to actually cancel the subscription?

I got it to work once, but now King Tantalus has me by the throat, and I can't remember how I did it. I'm writing it down this time.. I hope someone who has navigated this recently can help. Nothing else I've tried wants to plant the crysta selection in the credit cards panel, as a payment method. Ikr.. it's true; I don't have the intellect to play the subscription game. Maybe that's the reason all my dungeons look like the Market Board.

shooter

[BRVV]

No? At least i didn't. Just load up crysta to your account if you havent already and change the current payment method to crysta. You don't have to cancel your sub nor delete your other payment methods.

[Maxcrafter]

No? At least i didn't. Just load up crysta to your account if you havent already and change the current payment method to crysta. You don't have to cancel your sub nor delete your other payment methods.

My thinking exactly, but when I go to change payment method, even with abundant crysta ready and waiting, the option to change to that method is still not there. If I unregister so as to flush the old credit card payment method, and try to induce Square's process to show the "pay with crysta" method, along with the extant credit methods, it is still not there. Somewhere, a switch needs to be thrown, and I've missed it. That fact that this should be so simple suggests a basic misunderstanding which is based on "everyone would naturally do that, so we don't have to say to do it.." and I haven't done it... but.. what? Thanks for the infos though.!

[BRVV]

Do you have an adblocker installed? For me it didn't work on one PC that had a stronger protection but it did work on another PC. The options also didn't show

[Maxcrafter]

I figured this out finally. The overall issue was one of expectations and interpretation used with form entries. If your assessment of the questions posed on an application varies, even subtly, from what the form's creator expected, both applicant and form engine easily end up on side trips.

First issue was "Select Service Account." This form shows 'n' avatar pictures, one representing each service account the player owns. To the side of these pictures is a small blue arrow. My reaction was to click on this arrow, and thereby the avatar's picture itself, to "Select Service Account." Nopers! Selecting service account is done by selecing one of the gray tabs up top, same display, and then clicking the "Select Service Account" button, a longish orange affair just below. Clicking on the arrow allows visits to the Bronx Zoo, but not the desired account.

Second Issue was believing that in order to change payment method to Crysta, one had to cancel the existing subscription. I didn't believe it, even after noting that requiement many times over. It has taken years to build this character, and the thought of losing it was simply unacceptable.. and since "Cancel Subscription" looks suspicious enough, I simply would not, could not go down that path. The result was chicken in the corner of the coop, still bouncing it's head the next day. Yeah. Eventually I came to accept that, and "tried it once" to see what happens. All good happened, but it is still not a mechanic I would have chosen. "Cancel" is scary.

Third issue was the Service Account Dashboard. Thereon one finds a picture plate showing an artist's rendition of a creditcard image with the words CreditCard/Crysta Payment. Below that are 3 light blue links, one called "Register/Update Payment Method" I was sent to this Dashboard many times to actually select Crysta to be the payment method. I would look at it, and there find "Register/Update Payment Method" Thinking that meant what it said, I'd go there and voila, no Crystal select. Whaaa? So, back through the whole procedure again... Whaaa? Still can't get Crysta to show up on the 'gang of six methods' which usually shows 5 cc and one blank space. Nothing. By now weeks have gone by and still no clue what is wrong. Square won't say, for reasons relating to security - that's a whole different issue. In any event, I finally discovered that the picture plate of the creditcard image *is itself a clickie* and I tried it - now, after weeks of this, I got it to work. Yeah. One of the world's "who knew" fun things. Anyway, there it is, and I hope that over time, others are helped by this. Later!