I got termination ban but I thought it was too harsh

[Themarvin]

The event was at 2:11 AM on April 11th. I was using my mouse macros to help me craft pots for my TOP static. I also watched TOP clear POV on youtube. But I was too tired because TOP took a lot of my energy that day. So I fell asleep on my seat. I waked up after 4 hours. Then, I saw my account logged out, but I cannot log in, I went to mog station to check my account and it was suspended.


WTF? Are you kidding me? During that time, I found I got an email when I fell asleep, it was at 2:32 AM. The email showed me, I violated three rules, so I got termination ban. Those rules were "Registered Users", "Cheating and Botting", and "PROHIBITED ACTIVITIES." LINK The "Cheating and Botting" I can imagine that were my mouse macros. But I had no idea about the "PROHIBITED ACTIVITIES." So I wrote a lot of account action review requests to support center to contact GM team to show/explain what "PROHIBITED ACTIVITIES" I did. All emails from support center didn't explain what "PROHIBITED ACTIVITIES" were. I was sad about the support center efficiency. After 2x days, the support center sent me this. LINK I didn't know what I wanted to say. I needed an explanation what "PROHIBITED ACTIVITIES" I did. I probably can explain maybe it was not me, or it was a slander. But you know, the support center didn't wanna hear what I said. They just sent me trash message to reply me useless answers.
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In short, you got yourself banned by using a third party tool, and yes GMs DO know which and how and how the game they work with works out... if you did not reply in your activities then they could easy see the logs of what you are doing, so you banned yourself.

But let it be a lesson in not using automated software that does not cope with how the ingame macros work....

They would probably had overlooked if you did something else, with some of the other prohibited activities, but since you scored in own goal they just added the other ones to it as well, their judgement is fair on the Mouse macro thing or botting activity, it is simply if you do not reply to them while doing certain options, theny they know what you are doing.

[qoaewbh10]

In short, you got yourself banned by using a third party tool, and yes GMs DO know which and how and how the game they work with works out... if you did not reply in your activities then they could easy see the logs of what you are doing, so you banned yourself.

But let it be a lesson in not using automated software that does not cope with how the ingame macros work....

They would probably had overlooked if you did something else, with some of the other prohibited activities, but since you scored in own goal they just added the other ones to it as well, their judgement is fair on the Mouse macro thing or botting activity, it is simply if you do not reply to them while doing certain options, theny they know what you are doing.

I also guess it was GM sent tells to me, but I didn't answer(fell asleep). Then, GM took me to jails and asked something, but I still didn't have any answers. After that GM probably checked other reports, been sure I broke some rule actually. Then, GM decided to give me a perma ban. I know mouse macros broke rules. I just cannot figure out how many other rules I broke that made GM gave me a perma ban.

[Themarvin]

I also guess it was GM sent tells to me, but I didn't answer(fell asleep). Then, GM took me to jails and asked something, but I still didn't have any answers. After that GM probably checked other reports, been sure I broke some rule actually. Then, GM decided to give me a perma ban. I know mouse macros broke rules. I just cannot figure out how many other rules I broke that made GM gave me a perma ban.

If the GM took you to jail and see the same functions in game being clicked by ways only possible by a third party automation utility or program, then it it would not matter if you had been there or NOT... you would still had gotten the boot.

[Jojoya]

Hmmm do I sense a goalpost moving in the distance?

No goalposts are being moved.

What was the OP banned for? By their own words:

During that time, I found I got an email when I fell asleep, it was at 2:32 AM. The email showed me, I violated three rules, so I got termination ban. Those rules were "Registered Users", "Cheating and Botting", and "PROHIBITED ACTIVITIES." [

They have explained the "Cheating and Botting". It's doubtful it's something they've only done once as they made it sound like a normal activity. It's possible they've been warned against this in the past. We can't know.

But what about the violated of the Registered Users rule? OP makes no attempt to explain that. Was it account sharing, such as piloting to get their Ultimate clear? Did they purchase the account from the original owner? Was it something else that violated the Registered Users provisions? We don't know.

There's also the reference to additional Prohibited Activities, though that is vague. OP hasn't mentioned other things they might have done that are against the EULA and/or TOS.

All they talk about is "mouse macro" like that's the only thing that happened.

2 days later and it's still up. Guess the mods are asleep!

Could be they were asked to leave this one active as a warning to players that SE is actively targeting player accounts using automation and not just accounts belonging to the RMT vendors. Hard to say.

[qoaewbh10]

But what about the violated of the Registered Users rule? OP makes no attempt to explain that. Was it account sharing, such as piloting to get their Ultimate clear? Did they purchase the account from the original owner? Was it something else that violated the Registered Users provisions? We don't know.

There's also the reference to additional Prohibited Activities, though that is vague. OP hasn't mentioned other things they might have done that are against the EULA and/or TOS.

All they talk about is "mouse macro" like that's the only thing that happened.

I can promise I haven't told any person my account informent because of I have OTP. It is really troublesome to give OTP to the other one every time when they log in. Even though I think it's a joke to spend money on ultimate clear, because I cleared each of them above 15 times. So I don't know how I broke register user rule.

The PROHIBITED ACTIVITIES I could only figure out it was "Ignoring a Game Master (GM)'s instructions". Because I was sleeping, so GM probably was talking with me, but I didn't answer.

[Izar_Chillen]

I can promise I haven't told any person my account informent because of I have OTP. It is really troublesome to give OTP to the other one every time when they log in.

That suggests , to me at least , that you have account shared multiple times in the past , and realised that giving this other person your OTP every time they need to log in is a pain in the backside so you gave up sharing your account OTP, and during investigation of a report received (probably the afk crafting) that SE have detected different locales using your log in info and have added that to the reason for a perma ban.


Am I wrong?

[qoaewbh10]

That suggests , to me at least , that you have account shared multiple times in the past , and realised that giving this other person your OTP every time they need to log in is a pain in the backside so you gave up sharing your account OTP, and during investigation of a report received (probably the afk crafting) that SE have detected different locales using your log in info and have added that to the reason for a perma ban.


Am I wrong?

I think my expression seems to have caused your misunderstanding. I just said that if I want to share the account to anyone, I have to open the OTP app every time. This is very troublesome for me.(such like everytime I go mog station to buy some glam, and I have to type my OTP again and again, that's really annoying me.) And I also hate giving my account to anyone because I don't trust them at all.

[Kes13a]

And I also hate giving my account to anyone because I don't trust them at all.

with all due respect, I doubt they could have done worse than a permanent ban

[Kes13a]

The PROHIBITED ACTIVITIES I could only figure out it was "Ignoring a Game Master (GM)'s instructions". Because I was sleeping, so GM probably was talking with me, but I didn't answer.

pretty sure that ignoring a GM is not the prohibited activity that led to a perma ban....

[technole]

Botting as a Limsa Thot will get you reported. Do all your stuff in the privacy of your house. They can see what you have done in the log, it's not like they just assumed.