Greetings fellow Eorzean,

I'm very sorry to hear that this happened to your friend. Unfortunately, the issue you are describing is something we are not able to assist with in the Technical Support Forums. If they believe this to be a bug we would suggest to please post a bug report on the bug forums here: http://forum.square-enix.com/ffxiv/f...2-In-Game-Bugs Please be sure to give as much detail as possible and follow the template as outlined in the sticky thread. Additionally, this thread will be moved to the 'Separate Support Required' sub forum. Thank you for visiting the Final Fantasy XIV Technical Support Forums!