
Originally Posted by
Ishe-P
I think SE dramatically overestimated how popular the new DC was going to be. Even when asking players to move for housing and a 1m bonus, the fact that DC travel was possible led players to migrate back to their old DCs to get their regular dailies and other chores done. There was no expectation that the community seeds would germinate and grow, and beyond the fancy-pants gil bonus payout for certain conditions and better housing lotteries, no effort was made to distinguish the DC from any other to keep butts in seats, and so no one is interested in staying put. WHOOPS.
So this dramatic overestimation, where did it come from? I can only attribute it to Endwalker's release and the HUGE, MAJOR, problems with player queues that people experienced for the first 1-3 months with small thanks to the online MMO gold rush. Now put yourself in SE's clown shoes: You're an engineer, perhaps, and you see servers going down left and right during this period, what would you advise? The obvious solution is to add more servers. Other questions might also arise: should we build a new DC? What are the upper and lower metric limits of whatever we're keeping track of? You don't know for sure if this dramatic population influx as a result of EW's release is here to stay, so you have to make the decision with the data you know. What we see in the real world is that we got an Oceania data center and we got a new NA data center. We, as engineers, are satisfied because at the very least we can accommodate traffic, but the SE beancounters might be concerned because they can see trends like new accounts, resubs, cancellations, etc. They may sound a few alarms to bring those original engineers back to evaluate how to fix a broken DC that might be perceived as a failure. If the players are lucky.
Fixing the broken DCs is not the solution. I've harped on this and I've harped on this, but they need to figure out different, new ways to make the actual game more engaging for the modern gamer, to KEEP those butts in the seats. In my opinion, the people who joined during the Endwalker gold rush worked through the current formula (which was already showing its age) and got bored at some point along the way, or they saw what the community was doing and noped the f out. Like it or not, this is the situation, and argue with me all you want, but honestly you should look at those people who left and ask 'why did they leave' so you can maybe discover the root cause..............