I would just ignore the story segment since thats entirely subjective. Ive seen people love it and only here in the forums is where I see people dislike it. So pretty much par for course.

What they just really need to do to restore confidence is one simple thing. Start communicating and engaging better with your audience on all parts. This means JPN, NA, and EU.

People will be a lot more aware and possibly receptive with the direction and reasonings behind their decisions if they just talked to us directly more instead of relying on LLs. The LLs have been good but we can do better.

We should also want to have community managers engage in the forums more frequently rather than just show up say hi and then scurry into the dark depths only to delete threads and issue bans.


Just. Communicate. Better.

Thats all they need to do