Date & Time: April 24th, 2023
Frequency: Constantly/consistently
World name: Hyperion
Character name: Loetkhan Hundsynwyn and Crysiea Amari
Retainer name: N/A
NPC name: N/A
Monster name: Various
Class/Level: Dark Knight 52-54 and Machinist 46-48
Party or solo: Party
In-game time: Various
Area and coordinates: Tested/confirmed in various parts of Dzemael Darkhold, Cutter's Cry, and Sunken Temple of Qarn
Housing: N/A
Steps:
1. Enter a dungeon or other area with uneven ground/slopes.
2. Target an enemy
3. (Optional) Have either yourself or the enemy be standing on a slope or other uneven ground.
4. Attempt to use a power with a target and maximum range.
5. Power will sometimes fail with 'target out of range' error
6. Slight movement by player OR enemy will often either fix or break the bug seemingly at random, with the bug happening more frequently the more uneven the terrain or the larger the elevation difference between the player and the enemy, but still occasionally happening even on flat ground.
Testing it across a variety of situations and with a variety of targets confirmed that the actual range from the target seemed to be entirely irrelevant. I had Unmend (a power with a 20y range) fail on a target I was actively autoattacking, while standing inside their hitbox. However, powers without a target (for example, Unleash and Stalwart Soul) all functioned normally, and would still damage the target if it was in range of an AoE.
My girlfriend (character name Crysiea Amari) and I both experienced the bug, while playing on separate devices (both PCs), but with the same internet connection, from the same real-world location.
Connection Specs
- Type of internet connection/provider: Comcast Cable Internet
- Modem maker/model number: Intel(R) Dual Band Wireless-AC 3168
■ PC Specs
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\josep\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU AMD Ryzen 5 5600X 6-Core Processor (12 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS F15a
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16288.191MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18720.191MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.221GB SYSTEM_FREEDISC_SPACE 41.620GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8050.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8144.096 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1694
SYSTEM_GRAPHICS_DRIVER_DATE 7/20/2022 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Sceptre M24 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D79DB837-4AFD-4431-B51C-BE60C9F59DCA}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.39.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/20/2022 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2681DCE0-E133-11ED-8001444553540000}
SYSTEM_INPUT_NAME PS/2+USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2681DCE0-E133-11ED-8002444553540000}
SYSTEM_INPUT_NAME PS/2+USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {268203F0-E133-11ED-8003444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {26822B00-E133-11ED-8004444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {26825210-E133-11ED-8006444553540000}
SYSTEM_INPUT_NAME Huion Tablet_H610X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2682A030-E133-11ED-8007444553540000}
SYSTEM_INPUT_NAME PS/2+USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
In-Game Bugs - Post New Thread — Mozilla Firefox
FINAL FANTASY XIV
#genewal | HELL ZONE <Bepis> - Discord
Settings
Settings
Windows Input Experience
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Dropbox
Realtek USB Wireless LAN Driver
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Epic Online Services
CLIP STUDIO PAINT 1.13.2
Epic Games Launcher
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.31.31103
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.31.31103
Launcher Prerequisites (x64)
The Sims™ 4
The Sims™ 4 Paranormal Stuff Pack
The Sims™ 4 Snowy Escape
CLIP STUDIO 1.13.2
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.31.31103
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.31.31103
EA app
Realtek USB Wireless LAN Utility
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
CPUID HWMonitor 1.45
Genshin Impact
HWiNFO64 Version 7.20
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
PerformanceTest v10.1
Riot Vanguard
Star Rail
Terraria
Erannorth Chronicles
Escape First Alchemist Demo
Demonologist Demo
TOUCHSTARVED: Demo
Tabletop Simulator
Stardew Valley
NieR:Automata™
Phasmophobia
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Windows PC Health Check
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.31.31103
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.31.31103
NVIDIA Graphics Driver 516.94
NVIDIA GeForce Experience 3.25.1.27
NVIDIA Optimus Update 39.3.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.3.0.0
NVIDIA FrameView SDK 1.2.7521.31103277
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.25.1.27
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
Update for Windows 10 for x64-based Systems (KB5001716)
EA app
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Update Health Tools
Epic Games Launcher Prerequisites (x64)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00004A98
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\112.0.1722.58\msedgewebview2.exe 00002610
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00003AE0
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000B1C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000D0C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00006700
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 000068E8
C:\Program Files\Mozilla Firefox\firefox.exe 00004328
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000050C4
C:\Program Files\Riot Vanguard\vgtray.exe 000072D4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.23022.140.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00000B88
C:\Program Files\WindowsApps\MicrosoftTeams_23078.300.1950.927_x64__8wekyb3d8bbwe\msteams.exe 00005E0C
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.8900.0.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00003DDC
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.8900.0.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 00002EFC
C:\Users\josep\AppData\Local\Discord\app-1.0.9012\Discord.exe 00006CBC
C:\Users\josep\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00007228
C:\Users\josep\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 000066A8
C:\WINDOWS\Explorer.EXE 0000599C
C:\WINDOWS\System32\LocationNotificationWindows.exe 00007038
C:\WINDOWS\System32\svchost.exe 0000143C
C:\WINDOWS\system32\ApplicationFrameHost.exe 000032FC
C:\WINDOWS\system32\DllHost.exe 000063D8
C:\WINDOWS\system32\backgroundTaskHost.exe 000040EC
C:\WINDOWS\system32\conhost.exe 000071B4
C:\WINDOWS\system32\sihost.exe 00002614
C:\WINDOWS\system32\svchost.exe 000053C0
C:\WINDOWS\system32\taskhostw.exe 000046B8
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000059A8
C:\Windows\System32\GameBarPresenceWriter.exe 00005408
C:\Windows\System32\RtkAudUService64.exe 0000332C
C:\Windows\System32\RuntimeBroker.exe 0000539C
C:\Windows\System32\SecurityHealthSystray.exe 000046EC
C:\Windows\System32\oobe\UserOOBEBroker.exe 00005B64
C:\Windows\System32\smartscreen.exe 00004D04
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00005540
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00005884
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00006148