I would try logging in with a different connection, such as using a phone as a hotspot.

This often works when the character seems to get stuck in limbo.

Also, I wouldn't recommend logging out using the "Exit Game" option, better to use Logout and then "Exit" from the Title screen.
I have personally had this exact issue when closing the game using Exit Game from the in-game menu.

Not a sure fix, but it might help.