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  1. #1
    Player
    Jshway151's Avatar
    Join Date
    Mar 2023
    Posts
    1
    Character
    Jshway Torrx
    World
    Cactuar
    Main Class
    Thaumaturge Lv 90

    Immediate game crash when loading in

    The other day the game abruptly crashed as I was playing it. Ever since the game has never made it past the loading in screen before instantly crashing with no error message.

    I've tried restarting, repairing, reinstalling, turning off VPN, changing install locations, updated graphics card, trying different fullscreen / windowed fullscreen, making a different character on a different server.

    Nothing works whatsoever. I don't think I have changed anything in my system since it first happened so I am at a total loss as to how to fix this. The only thing I can think of, is about a week before the first crash I moved my install to an SSD, and it worked fine until now. But I've already repaired and reinstalled the game since then so I don't think its a corrupt file.
    (0)

  2. #2
    Moderator Mieleoneis's Avatar
    Join Date
    Jul 2022
    Posts
    156
    Greetings fellow Eorzean,

    I'm sorry to hear about this. Are you running any additional programs alongside FINAL FANTASY XIV? Could you also provide us with a system report? To find your System Report, navigate to and select the 'Config' option of the Final Fantasy XIV launcher. After, click on 'Display' to the right of 'System Information'.

    Thank you for visiting the FINAL FANTASY XIV Technical Support Forums.
    (0)