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  1. 03-26-2023 04:04 PM #1
    DonCWil
    Player
    DonCWil's Avatar
    Join Date
    Feb 2023
    Posts
    2
    Character
    Don Wilhelm
    World
    Behemoth
    Main Class
    Dragoon Lv 90

    I have been have issues lately.

    Over the last couple of days, I have been having problems with both logging into Final Fantasy 14 as well having problems being booted off suddenly. I have tried to do a repair install using the "Restore" option numerous time with no results. I have tried updating my graphic drivers as well as disabling firewall and anti-virus programs as I read somewhere that those programs my interfere with the game. Please resolve this issue a soon as possible. Thank you.
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  2. 03-31-2023 02:06 AM #2
    Mieleoneis
    Moderator Mieleoneis's Avatar
    Join Date
    Jul 2022
    Posts
    156
    Greetings DonCWil,

    Are you receiving any error messages when attempting to log in or when you are booted off the game? If so, are you able to provide the exact errors you have been receiving? When you are booted off of the game; is it during the main menu, while in-game, during a load screen, etc.? Additionally, if you could provide a System Report for us, that would be great! To find your System Report, you can head over to the FINAL FANTASY XIV launcher and select the "Config" option (the gear icon). Once there, find "Systems Information" and select "Display".

    We hope we can help with this! Thank you for visiting the FINAL FANTASY XIV Technical Support Forums.
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