Report Scammers aka Original Owners from selling their FFXIV accounts

[Seminole]

I noticed players can report other players for RMT activity, botting and cheat/hacks/mods within the game. Why doesn't support accept reports for scammers who are original owners selling their accounts and later reclaiming them back? The Original Owners lie stating their account was compromised when in reality it was sold and they are reclaiming it back so they keep the money they sold their account for and they get their account back. If you can provide proof of the transaction/bill of sale, conversations and the website where the account was sold then why can't those accounts get permanently suspended to prevent others from being scammed in the future? I've had others tell me they wrote up a contract with the account name, the OO name and all that during the transaction and after 6 months to a year when the account gets reclaimed they contact support and support does nothing. All they do is give the account back to the scammer to rinse and repeat. Since the TOS state you can't share or sell accounts, how come those selling accounts aren't being held accountable??? So anyone can max out their account sell it, reclaim it back and sell it again and continue to scam others and support does nothing about it? This is a huge issue I'm seeing online and it's a shame Square Enix doesn't care and allows players to scam others by selling their account over and over again with no consequences. Does Square Enix support scammers? Is Square Enix interesting at all in having accounts being sold reported??? The scamming needs to stop!

[Final-Fantasy]

If you buy someone's account, you deserve to be scammed.

The fault here is the Buyer, you are not allowed to Buy or Sell Accounts.

If nobody bought an account, nobody would be scammed to begin with.

[Yarxideyn]

Greetings Adventurer!

We apologize for any inconvenience that has occurred when playing Final Fantasy XIV. Unfortunately, the issue you are describing is not a technical issue. I will be moving this thread to "General Discussion".

Thank you for visiting the FINAL FANTASY XIV Technical Support Forums!