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  1. #1
    Player
    Diablo277369's Avatar
    Join Date
    Mar 2023
    Posts
    2
    Character
    Dalmas Xavalon
    World
    Mateus
    Main Class
    Paladin Lv 90

    Game not working in odd way, as if I never played before.

    So to start on Mar.25th my game worked fine in the morning, but in the afternoon I could not get in properly. It loads up fine at first, but then asks if I want to calibrate my controller (it hasn't done this ever before)if I ignore it it then loads the title screen like normal. However, I cannot view past trailers and when I press start it goes through the process as if I never made a character before, asking me to select a data center. I go through this and when it goes to load up my characters as it should it then just stays a black screen with the character maker music playing softly.

    I've been trying to figure this out, support ticket didn't help at all and I have reinstalled, repaired files, nothing seems to fix this and it's frustrating to say the least. Does anyone have any idea why this is happening?
    (0)

  2. #2
    Player
    Diablo277369's Avatar
    Join Date
    Mar 2023
    Posts
    2
    Character
    Dalmas Xavalon
    World
    Mateus
    Main Class
    Paladin Lv 90
    Issue has been solved after an ordeal.
    (0)

  3. #3
    Moderator Yarxideyn's Avatar
    Join Date
    Aug 2022
    Posts
    182
    Greetings Adventurer!

    We are happy to hear that you were able to resolve this issue.

    This thread will be moved to the 'Closed Concerns' sub forum as a result.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

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