Screen freezing but sound continues only when playing FFXIV

[Solarance]

There's unfortunately nothing really you can do. It's something square added in 6.3, quickly removed, and re-introduced in 6.35. The game's facing a memory leak and my post here about it in the forums was moved to it not being a bug report after innately being accepted as a bug. The only thing we can do is hope that Square removes the network changes they made.

EDIT: I've since logged in and saw the response to my ticket. It stated to contact the Support Center, separate from this forum... We'll see how it goes.