Greetings, team!

So, I started FFXIV back up a few days ago and was cleaning out a bunch of old characters.

Unfortunately I deleted my main character, which was the entire reason I was coming back. This was at like midnight, so I was exhausted - this is entirely my fault, but I am hoping for a little help here as a FFXIV player since the very beginning, and a Square customer since the early 90s.

Apparently at some point I restored a character, and am being told there is a one time restoration allowance for the lifetime of an account.

I can appreciate this restriction, but I do think there should be exceptions. I have countless hours invested into this character, and would love to continue my subscription so I can play him.

Is there anything I can do to make this happen? If not, I won't be sticking around. I have way too much of my time and heart in this little guy.

I'd much appreciate a little leeway here, if at all possible.

Thanks so much!!

Alex