I'm not too much into star wars but another problem I read was jedi's standing on equal ground as gunners. Alot of the star wars fanbase hated this and the technology being equal or better than what the future held. Lucas arts had an amazing game in SWG before SOE ruined it and XIV has kind of grasped at what made SWG great. Architects building the biggest cities on the servers or a few outposts at important spots. If SE did more with the DoH/DoL i'm sure it would grab more people than just building up the combat aspects of the game.