Can't create new character?

[Jeeqbit]

Unfortunately thats unacceptable as I want to play with him on my server. Does he essentially just have to wake up 4am-6am to create a character? Currently he can't create a character on ANY server in Crystal, looks really bad for someone who just wants to try the game out.

No, it doesn’t look bad for someone who just wants to try the game out.

I promise you that all MMORPGs have server caps or queues to stop people making characters on them when they are overflowing. I promise you that all MMORPGs give some sort of incentive for new players to make characters on less populated servers, such as bonus experience.

As stated by others, if they make the character somewhere other than Crystal, they can use the free data center travel system to travel to Crystal in 30-60 seconds.

Do be aware that people on the free trial are not the priority and are prevented from logging in when servers are busy. Square Enix priority is paying customers. This is mostly only noticed when an expansion releases though.