Connection has an Error, Please try again later.

[Hayden]

When I load the Launcher, I get this error and a blank screen. I can't log onto Mogstation either, my browser times out.

Its not my connection, the rest of the web works fine.

I tried to load Mogstation using my phone's mobile data, works fine.

I went into Internet Options and followed steps previously suggested here:

https://forum.square-enix.com/ffxiv/...ry-again-later.

Is anyone else in North America/Canada having this issue? Is it local to my specific area? I've reset my modem and router, I've checked my firewall settings.

I'm at a loss.

[Valcarde]

Ottawa, Ontario, and having the same issue.

[texas_boy]

Same issue in Texas. Reset router, changed default browser, cleared cache, changed dns server to 8.8.8.8, all the suggestions but no go. Can get to other sites, http and https with no issues. Only the launcher is buggered

[Vyzra]

Same problem from New York. I was able to log in using a VPN set as another country (Greenland). Maybe it's something with North America?

[texas_boy]

On this end looks like cogent or next hop after cogent is experiencing issues...

Tracing route to secure.square-enix.com [124.150.158.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms RT-ACRH13-332C [192.168.50.1]
2 15 ms 23 ms 14 ms 10.52.2.8
3 37 ms 24 ms 13 ms 172.108.175.2
4 18 ms 24 ms 19 ms 172.102.46.125
5 14 ms 18 ms 25 ms ae14---0.scr02.dlls.tx.frontiernet.net [74.40.4.97]
6 24 ms 24 ms 28 ms ae1---0.cbr06.dlls.tx.frontiernet.net [45.52.201.127]
7 * * * Request timed out.
8 30 ms 36 ms 21 ms be2764.ccr32.dfw01.atlas.cogentco.com [154.54.47.213]
9 20 ms 19 ms 23 ms be2443.ccr42.iah01.atlas.cogentco.com [154.54.44.229]
10 44 ms 43 ms 39 ms be2928.ccr21.elp01.atlas.cogentco.com [154.54.30.162]
11 52 ms 49 ms 53 ms be2929.ccr31.phx01.atlas.cogentco.com [154.54.42.65]
12 59 ms 64 ms 63 ms be2931.ccr41.lax01.atlas.cogentco.com [154.54.44.86]
13 61 ms 63 ms 64 ms be3271.ccr41.lax04.atlas.cogentco.com [154.54.42.102]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17-29 timeouts
30 * * * Request timed out.

Trace complete.

[That1dylan]

Same problem in Kentuxky. Just the launcher, lodestone etc not working... so glad I'm paying for a day I can't even access the game.

[Duskbringer1026]

I’m having the same issue on ps4 and ps5 and I’m in southern Ontario Canada

[Fyrebrand]

Having similar issues, also in Ontario, Canada.

[Duskbringer1026]

For those of you in Ontario Canada is your isp Rogers/Shaw ?

[Fyrebrand]

For those of you in Ontario Canada is your isp Rogers/Shaw ?

Rogers. But I mean, internet is working fine otherwise. And some other folks are here from Texas, New York, Kentucky...