in any other situation i'd say 'they cant because something something spoiler for new players'

in this game i have no idea, since we trot out phoenix (the worlds worst kept secret, apparently) on a 2min-ly basis, in direct contravention of what Lou actually wanted when he first became the damn thing

so yeh at the very least can we have a way to swap seraph to look like feo, because meeting them in SHB and then our capstone ability from SHB NOT being 'summon king of pixies' is criminal

'summon us in times of need' they expressly said, and yet every time we do a raidboss there's not so much of a whisper of their name. SE is cold, and cruel and heartless