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  1. 02-18-2023 08:18 AM #1
    fishsticks
    Player
    fishsticks's Avatar
    Join Date
    Jun 2022
    Posts
    2
    Character
    Battered Fishsticks
    World
    Seraph
    Main Class
    Black Mage Lv 90

    system error -2146697200 [Mac]

    Hello! My friend recently downloaded the game on Mac. Every time they open the launcher the screen is black and it gives this error. Does anyone know why and how to fix it?
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  2. 02-18-2023 12:36 PM #2
    Yarxideyn
    Moderator Yarxideyn's Avatar
    Join Date
    Aug 2022
    Posts
    182
    Greetings Adventurer!

    We would like to apologize for the issues you are experiencing. However, to clarify a bit more, please provide additional information: (Select Apple Icon in top left corner > About This Mac)
    Mac Model/Year/Serial Number:
    Graphics:
    Displays information:
    Storage limit:
    Storage Usage:
    RAM/Memory:
    OS version:

    Once we receive this information, we would be able to assist you further.

    Thank you for visiting the FINAL FANTASY XIV Technical Support Forums!
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