Can anyone help?I can't continue playing the main scenario for a week(

■Date & Time: 10/2/2023 7:21p.m.
■Frequency: all time
■World name: Spriggan
■Character name: Morjianah Udin
■Retainer name: -
■NPC name: House Fortemps Steward
■Monster name: -
■Class/Level: WAR 57
■Party or solo: solo
■In-game time: 3:14
■Area and coordinates: Fortemps Manor X6.2 Y6.2
■Housing: -
■Platform: Windows
■Client Language: English

■Steps:
1. Start main scenario quest and acept it
2. Starts loading screen
3. Game crushed and closed