The difficulty of Normal Content in this game needs to increase.

[Adeacia]

Criterion got abandoned because the rewards from it were terrible. People got their first clear (if even) and moved on to other things.

Sounds like people didn't want difficulty then, they just wanted the rewards. Which is pretty typical I've found. People want to brag about doing stuff. They don't care about the actual stuff. Just look at the recent issues about the new ultimate raid.