The difficulty of Normal Content in this game needs to increase.

[Tiramu]

Why do people assume that people will quit the game after 1 try?
People have all the time in the world to complete it

They'd try more than once, obviously.

Because a significant proportion of the casual playerbase are there to enjoy another FF story, and while they might have a dabble in high end content, they are not there to be high end raiders.

These are two completely different playerbases with different expectations.

Story content being tuned towards casual players, thus being generally easy with the occasional challenging battle is about right.

The game then has no shortage of hard content for more skilled players. Extemes from ARR to EW, Savage from HW to EW, Ultimates, Palace of the Dead, Heaven on High, Eureka, Unreal and Criterion,a heck some of the normal raids are pretty tough.

We have content for both playerbases and I think thats fine. Although, more content - be it casual, midcore or hardcore, will never go amiss.