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  1. #1
    Player
    Lusavari's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    673
    Character
    Vesperlyn Hayle
    World
    Gilgamesh
    Main Class
    Dragoon Lv 90

    Tech Support Unable to resolve Login issue. Phone Tech support says post here

    As you will no doubt see, the thread Qeeple moved to Tech support has not seen an ounce of help. I've been calling Tech support for about 45 days, and I have long since exhausted all options they have available. When I can't log in from Kentucky, Michigan, and my friend can't log my character in from Canada, it highly suggests to me that this is MORE than a tech support problem.

    http://forum.square-enix.com/ffxiv/t...-character-in.

    Look. No help at all. I've listed EVERYTHING tech support has told me to do, which has failed. I need an investigation launched into this problem as it is clearly a bug related to log-in at this point, NOT a technical issue related to my equipment. I can log into my other characters just fine, and go anywhere in the world. However, Lusavari Rosenrot will not log in. There could have been a problem that happened back at the server merger.

    Here is my TECH SUPPORT ISSUED Ticket, which has notes from Tech support Agent Justin on it: [t1621532:bb0e] Cannot Log in, error 30002

    Please do not move this to Tech support, as it is beyond a tech support issue.
    (0)

  2. #2
    Moderator Skirata's Avatar
    Join Date
    Aug 2011
    Posts
    252
    Greetings Lusavari,

    Thank you very much for posting your concern for not being able to log in to the game again. We do apologize for any inconvenience that this may have caused you recently, though as was mentioned in your previous thread this would be a Technical Issue. And as you already have a thread posted in the technical support forum, we would need to close this thread out for you. Also, as a note, sharing account information would be a violation and we do advise against engaging in such activity. Thank you very much for posting and take care.
    (1)