When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 4:10pm 5/2/2023
Frequency: Sometimes
World name: Phoenix
Character name: Natain Vacanet
NPC name: Creature Comforter
Party or solo: solo
In-game time: ?
Area and coordinates: Unnamed Island
Steps:
1. Travel to Island Sanctuary
2. Talk to Creature Comforter
3. Choose 'Review status of animals in pasture.'
(relogging allows interact without crash at least temporarily)

Connection Specs
- Type of internet connection/provider: 3 Mobile phone tethering
- Modem maker/model number: Samsung Galaxy A10 SM-A105FN/DS

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Ben\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (8 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 01/26/17 17:05:20 Ver: 05.0000C
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32726.715MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37590.715MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.006GB SYSTEM_FREEDISC_SPACE 1022.941GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 462.874GB SYSTEM_FREEDISC_SPACE 385.659GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16363.357 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.2824
SYSTEM_GRAPHICS_DRIVER_DATE 1/15/2023 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16363.357 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1280 x 1024 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.2824
SYSTEM_GRAPHICS_DRIVER_DATE 1/15/2023 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND SPDIF-Out (Sound Blaster Z)
SYSTEM_SOUND_DEVICE_ID {2A2235EB-AF2D-42BB-8E88-3495A32E2F53}
SYSTEM_SOUND_DEVICE_NAME cthda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.102.75
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/1/2020 00:00:00
SYSTEM_SOUND Speakers (Sound Blaster Z)
SYSTEM_SOUND_DEVICE_ID {F0501A70-2492-4B31-9922-F04336322131}
SYSTEM_SOUND_DEVICE_NAME cthda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.102.75
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/1/2020 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35FD3D60-877D-11E7-8001444553540000}
SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 16 SYSTEM_GAMEPAD_FOV 1


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Microsoft Text Input Application
In-Game Bugs - Post New Thread - Google Chrome


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

The Lord of the Rings Online™ v2305.0061.1867.4359
Adobe AIR
Dungeons & Dragons Online v2600.0048.1878.4180
BitRaider Streaming Client
Dolby Digital Live Pack
DTS Connect Pack
Epson Scan 2
Atlas Reactor Live
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
MyEpson Portal
Origin
Steam
Star Wars The Old Republic
The Elder Scrolls Online
Ubisoft Connect
Assassin's Creed Valhalla
Watch Dogs Legion
VLC media player
ZoneAlarm Free Antivirus + Firewall
ZoneAlarm Antivirus
STAR WARS™: Squadrons
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
IPTInstaller
ZoneAlarm Anti-Ransomware
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
UE4 Prerequisites (x64)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Sound Blaster Z-Series
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
MSXML 4.0 SP3 Parser
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
HTC Sync
HTC Sync Manager
FINAL FANTASY XIV - A Realm Reborn
ZoneAlarm Firewall
HTC BMP USB Driver
Epic Online Services
MyEpson Portal
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Star Wars: The Old Republic
Launcher Prerequisites (x64)
Epic Games Launcher
Adobe AIR
HTC Driver Installer
EPSON Scan OCR Component
Epson Software Updater
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
EPSON Manuals
Realtek Ethernet Controller Driver
Ubisoft Game Launcher
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Epson Printer Connection Checker
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Epson Event Manager
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Arc
ZoneAlarm Security
Epson Easy Photo Print 2
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30135
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
RSI Launcher 1.5.3
EPSON XP-243 245 247 Series Printer Uninstall
Genshin Impact
Guild Wars 2
Recuva
Weird West
NieR Replicant ver.1.22474487139...
Learning Factory AI Generated Soundtrack
Weird West Soundtrack
Rebel Galaxy
We Happy Few
Crash Bandicoot™ N. Sane Trilogy
Graveyard Keeper OST
Spyro™ Reignited Trilogy
WinRAR 6.00 (64-bit)
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30135
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30135
Check Point SBA
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Windows PC Health Check
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64)
Intel(R) Management Engine Components
Intel(R) Chipset Device Software
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Update Health Tools
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
SlimDX Runtime .NET 4.0 x64 (January 2012)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Graphics Driver 528.24
NVIDIA GeForce Experience 3.26.0.160
NVIDIA Optimus Update 39.4.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.4.0.0
NVIDIA FrameView SDK 1.3.8107.31782123
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.39.16
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.26.0.160
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.45.0.0
Update for Windows 10 for x64-based Systems (KB5001716)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Samsung USB Driver for Mobile Phones
UE4 Prerequisites (x64)
Intel(R) Rapid Storage Technology


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\CheckPoint\Endpoint Security\TPCommon\Cipolla\ZAAR.exe 00004914
C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exe 00003494
C:\Program Files (x86)\Creative\Sound Blaster Z-Series\Sound Blaster Z-Series Control Panel\SBZ.exe 000018F8
C:\Program Files (x86)\EPSON Software\Event Manager\EEventManager.exe 00004D60
C:\Program Files (x86)\EPSON\MyEpson Portal\mep.exe 000036CC
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000230
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 000060DC
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00003100
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000016A0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002E44
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00002A78
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001C98
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2022.30120.12007.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 0000494C
C:\WINDOWS\Explorer.EXE 000034F0
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001320
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000047E4
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000411C
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000051B0
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00005B74
C:\WINDOWS\system32\DllHost.exe 00002C7C
C:\WINDOWS\system32\SearchProtocolHost.exe 00005268
C:\WINDOWS\system32\conhost.exe 00001D9C
C:\WINDOWS\system32\sihost.exe 00004C8C
C:\WINDOWS\system32\svchost.exe 00003C58
C:\WINDOWS\system32\taskhostw.exe 00004EEC
C:\Windows\System32\RtkAudUService64.exe 00005A48
C:\Windows\System32\RuntimeBroker.exe 00001A78
C:\Windows\System32\SecurityHealthSystray.exe 00005A7C
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001248
C:\Windows\System32\smartscreen.exe 000031AC

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version: Microsoft Edge Version 109.0.1518.78 (Official build) (64-bit)
- Google Chrome Version 109.0.5414.120 (Official Build) (64-bit)

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