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  1. #11
    Player
    Lance_Windsor's Avatar
    Join Date
    Jul 2017
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    25
    Character
    Lance Windsor
    World
    Tonberry
    Main Class
    Monk Lv 90
    Unfortunately, none of these worked I even reformatted again, and had the hardware diagnosed from multiple service shops, and no one found any hardware issue.

    I'm at a loss :'(
    (0)

  2. #12
    Player
    Lance_Windsor's Avatar
    Join Date
    Jul 2017
    Posts
    25
    Character
    Lance Windsor
    World
    Tonberry
    Main Class
    Monk Lv 90

    Testing new things solo / combo of these things

    I have added these testings done to still try to fix this issue at the start of this thread. So far, error has usually been either in Limsa or when doing 8-MAN TOP ultimate. It was so painful we wipe mid pull during P3 HW phase.

    Changed to DX9
    Changed to Windowed mode
    Bought a new Monitor as the other old was 165hz + 144hz, now it's 144 hz + 144hz dual
    Hardware diagnosis and deep clean PC (no issues here) - note that I can play recent games on ultra 1080p 60fps
    Halved the refresh rate in game from 144hz to 72hz (FFXIV System Configuration > Display Settings > Frame Rate) as advised here https://forum.square-enix.com/ffxiv/...THIS%21/page35
    Set full-performance mode in NVidia Control Panel->3D Settings->Global parameters ->Power management
    Uninstalled Citrix Workspace (PC is being used for both work and leisure)
    All Steam game apps mentioned in this testing were cleaned as I have reformatted my PC countless times already to no avail
    Deleted FFXIV local files
    Monitored extensively Event Viewer but have not seen any error or warning in relation to the DX errors (AT ALL)
    (0)
    Last edited by Lance_Windsor; 04-07-2023 at 05:52 PM.

  3. #13
    Player
    Lance_Windsor's Avatar
    Join Date
    Jul 2017
    Posts
    25
    Character
    Lance Windsor
    World
    Tonberry
    Main Class
    Monk Lv 90
    Okay something weird happened while in DX9. It didn't crash, yet. But after an hour or so AFKing in Limsa, FPS dropped horrendously like 1-3FPS (powerpoint slideshow movement). No background apps or desktop browser opened. Maybe this is related to the DX error?
    (0)
    Last edited by Lance_Windsor; 04-07-2023 at 05:25 PM.

  4. #14
    Player
    Lance_Windsor's Avatar
    Join Date
    Jul 2017
    Posts
    25
    Character
    Lance Windsor
    World
    Tonberry
    Main Class
    Monk Lv 90
    Errors are getting worse unfortunately. Hope someone can still help
    (0)

  5. #15
    Moderator Yarxideyn's Avatar
    Join Date
    Aug 2022
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    182
    Greetings Adventurer!

    We are sorry to hear that you are still experiencing these issues. To further troubleshoot, we would suggest that you try lowering the refresh rate on your monitors. Additionally, we would suggest that you try using only one monitor at this time as you mentioned using dual monitors. This would be just to see if this helps with the issue you are experiencing.

    Thank you for visiting the FINAL FANTASY XIV Technical Support Forums!
    (0)

  6. #16
    Player
    Lance_Windsor's Avatar
    Join Date
    Jul 2017
    Posts
    25
    Character
    Lance Windsor
    World
    Tonberry
    Main Class
    Monk Lv 90
    Thanks for replying again.

    However, I've done these tests and have encountered errors still.

    I played Cyberpunk 2077 just now and used all settings to Ultra with Ray Tracing and have no issues playing for about an hour or so. I also tried stress testing my CPU and GPU with 3DMark but have resulted that there were no issues as well (both were OK without overclocking).

    Issues encountered to be randomly getting the errors in Limsa (both under windowed or on full settings; dx 9 / dx 11; and on lower refresh rates as well) and during raid in TOP.

    For Limsa, I just AFK there as this is usually the most crowded area to replicate the error. It does not happen abruptly, but it does happen after randomly of AFKing or so. Sometimes longer than an hour, sometimes shorter.

    For TOP Ultimate, it usually happens at logging into the instance after playing for quite awhile (4 times), during Phase 1 around Program Loop (wasn't able to count but it probably around 5) and in Phase 3 (Intermission to Hello World first towers). Also, the errors don't come outright during TOP. Every animation stops but I can still move freely around the arena even on the dead zone. My static even comedically exclaims that my dead body keeps on moving around. This happens for about 10 or so seconds and then I get the DX / launcher error.

    I suspect these are memory leak issues as this are usually the symptoms of those (playing for awhile, and then everything goes wrong after). But again, all of these are conjecture as there are no definitive causes.
    (0)
    Last edited by Lance_Windsor; 04-15-2023 at 01:56 PM.

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