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  1. #1
    Player
    sixruin's Avatar
    Join Date
    Jan 2023
    Posts
    2
    Character
    Esja Helvig
    World
    Ultros
    Main Class
    Dragoon Lv 90

    Augmented Lunar Envoy's Thighboots of Aiming visual error in dark areas when dyed

    Date & Time: Jan 29 approx 2:30pm EST, but has been occurring since 6.2x patches
    Frequency: Always
    World name: Ultros
    Character name: Esja Helvig @ Ultros
    Retainer name: None
    NPC name: None
    Monster name: None
    Class/Level: DNC lv90
    Party or solo: Solo
    In-game time: Midnight ET in example, but occurs at other times as well
    Area and coordinates: All zones. Examples provided are: Island Sanctuary, New Gridania, Ishgard.
    Housing: None

    Steps:
    1. Dye Augmented Lunar Envoy's Thighboots of Aiming a dark color (i.e. Jet Black).
    2. Appearance appears as expected in UI as well as light or daytime areas.
    3. When going to a dark/shadowed/nighttime area, the appearance of the dyable portion of the boots becomes significantly lighter. This is not a client-side graphical issue and can be seen by other players.

    Example images:

    ^ Appearance of boots dyed Jet Black in character preview menu. This is how they should appear. Compare the shade of black on the boots to the shade of black in the pants (Asphodelos Hose of Aiming, also dyed Jet Black) and note that they closely match.


    ^Appearance of same boots in login screen. This is a dark environment, and the boots appear as they should, matching the shade of the pants.


    ^ Island Sanctuary, approx. noon ET, fair skies. Boots appear as expected.


    ^ Island Sanctuary, approx. midnight ET, fair skies. Character position/facing has not changed (aside from idle pose). Boots appear significantly lighter.


    ^ New Gridania, approx. noon ET, clouds. Boots appear as expected.


    ^ New Gridania, approx. midnight ET, clouds. Character position/facing has not changed (aside from idle pose). Boots appear significantly lighter.


    ^ East Shroud, Sylphlands. Time unknown. Due to persistent dark lighting in area, boots will appear lighter even in daytime. Issue occurs in other perpetually dark zones, such as Ishgard, etc.


    This issue occurs even when dyed dark colors other than Jet Black.


    ^ Island Sanctuary, noon ET. Dark Green Dye.


    ^ Island Sanctuary, midnight ET. Dark Green Dye.


    I assume this issue applies to the other boots sharing this model, but I have not checked them myself.



    Connection Specs
    - Type of internet connection/provider: Ethernet connection. ISP: TekSavvy Solutions Inc.
    - Modem maker/model number: Hitron. Model #: CODA-45

    ■ PC Specs

    -=-=-=-=- System Information -=-=-=-=-

    SYSTEM_OS Windows 10 Education 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD Ryzen 5 2600X Six-Core Processor (12 CPUs), ~3.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS A.70
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16333.379MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 48077.379MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.161GB SYSTEM_FREEDISC_SPACE 106.567GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 336.608GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2060
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 5968.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8166.689 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1694
    SYSTEM_GRAPHICS_DRIVER_DATE 7/20/2022 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2060
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 5968.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8166.689 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1694
    SYSTEM_GRAPHICS_DRIVER_DATE 7/20/2022 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2060
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 5968.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8166.689 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1694
    SYSTEM_GRAPHICS_DRIVER_DATE 7/20/2022 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Headset Earphone (2- GameDAC Chat)
    SYSTEM_SOUND_DEVICE_ID {E1E06059-68BE-49A5-B15A-F590317401F1}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.2251
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 11/2/2022 19:00:00
    SYSTEM_SOUND LG HDR 4K (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {377A1BCF-45F2-47ED-97E4-29876AF5CBE2}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.39.14
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/20/2022 19:00:00
    SYSTEM_SOUND VX2452 Series (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {9AD8DACE-1256-4BB2-9438-1C58E1B3E448}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.39.14
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/20/2022 19:00:00
    SYSTEM_SOUND VX2452 Series (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {BA9524B4-ED04-4E50-99CA-7EB6009807C4}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.39.14
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/20/2022 19:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {CEB330D0-2723-11EA-8001444553540000}
    SYSTEM_INPUT_NAME SteelSeries GameDAC
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {02E90D00-E318-11EB-8001444553540000}
    SYSTEM_INPUT_NAME Game Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1EE52A70-3F9A-11EA-8001444553540000}
    SYSTEM_INPUT_NAME SteelSeries GameDAC
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BE4E6660-AB3B-11E9-8001444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G213
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {02E93410-E318-11EB-8002444553540000}
    SYSTEM_INPUT_NAME Game Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BE4F77D0-AB3B-11E9-8002444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G213
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BE4F9EE0-AB3B-11E9-8003444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G213
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {CEB357E0-2723-11EA-8002444553540000}
    SYSTEM_INPUT_NAME SteelSeries GameDAC
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {02E95B20-E318-11EB-8003444553540000}
    SYSTEM_INPUT_NAME Game Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {CEB37EF0-2723-11EA-8003444553540000}
    SYSTEM_INPUT_NAME SteelSeries GameDAC
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {02E98230-E318-11EB-8004444553540000}
    SYSTEM_INPUT_NAME Game Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    Browser Information
    - Name and version of the browser currently in-use: Google Chrome, Version 109.0.5414.75 (Official Build) (64-bit)
    (0)

  2. #2
    Player
    Iscah's Avatar
    Join Date
    Nov 2017
    Posts
    13,999
    Character
    Aurelie Moonsong
    World
    Bismarck
    Main Class
    Summoner Lv 90
    I'm not the one who needs to be convinced by your report, but I'm not seeing the problem personally. It looks to me like they just stand out differently because the background is darker, or perhaps it's how the moonlight reflects off the leather, particularly in contrast with the very dark skirt behind it. The lighting doesn't look incorrect to me.
    (1)

  3. #3
    Player
    sixruin's Avatar
    Join Date
    Jan 2023
    Posts
    2
    Character
    Esja Helvig
    World
    Ultros
    Main Class
    Dragoon Lv 90
    Quote Originally Posted by Iscah View Post
    I'm not the one who needs to be convinced by your report, but I'm not seeing the problem personally. It looks to me like they just stand out differently because the background is darker, or perhaps it's how the moonlight reflects off the leather, particularly in contrast with the very dark skirt behind it. The lighting doesn't look incorrect to me.
    Respectfully, I disagree. Genuinely, you may be unable to see the difference due to your screen; my primary monitor is 4K UHD and I can see the color disparity in all dark environments, but on my side monitors (which are cheaper and have much worse color display) there are some environments where it looks just fine [but the issue is visible on my primary].

    Regardless. I don't see a good reason why the boots should go from appearing black in daytime, and matching the other dark clothing, to appearing a drastically lighter tone in comparison to the other dark clothing (which don't interact with dark environments the same way) at nighttime. To me it seems like there is some issue with how the material/texturing(?) reflects light or a lack thereof. I'm no graphics expert so I can't really diagnose the issue, though.


    At the end of the day I acknowledge that this might be too nitpicky to get fixed, though it does suck. I will probably just have to change the boots I use because they clash so badly in a lot of darker duty/raiding zones, which is unfortunate especially since that's a current tier augment wasted, rip lmao.
    (0)