Date & Time: Jan 29 approx 2:30pm EST, but has been occurring since 6.2x patches
Frequency: Always
World name: Ultros
Character name: Esja Helvig @ Ultros
Retainer name: None
NPC name: None
Monster name: None
Class/Level: DNC lv90
Party or solo: Solo
In-game time: Midnight ET in example, but occurs at other times as well
Area and coordinates: All zones. Examples provided are: Island Sanctuary, New Gridania, Ishgard.
Housing: None
Steps:
1. Dye Augmented Lunar Envoy's Thighboots of Aiming a dark color (i.e. Jet Black).
2. Appearance appears as expected in UI as well as light or daytime areas.
3. When going to a dark/shadowed/nighttime area, the appearance of the dyable portion of the boots becomes significantly lighter. This is not a client-side graphical issue and can be seen by other players.
Example images:
^ Appearance of boots dyed Jet Black in character preview menu. This is how they should appear. Compare the shade of black on the boots to the shade of black in the pants (Asphodelos Hose of Aiming, also dyed Jet Black) and note that they closely match.
^Appearance of same boots in login screen. This is a dark environment, and the boots appear as they should, matching the shade of the pants.
^ Island Sanctuary, approx. noon ET, fair skies. Boots appear as expected.
^ Island Sanctuary, approx. midnight ET, fair skies. Character position/facing has not changed (aside from idle pose). Boots appear significantly lighter.
^ New Gridania, approx. noon ET, clouds. Boots appear as expected.
^ New Gridania, approx. midnight ET, clouds. Character position/facing has not changed (aside from idle pose). Boots appear significantly lighter.
^ East Shroud, Sylphlands. Time unknown. Due to persistent dark lighting in area, boots will appear lighter even in daytime. Issue occurs in other perpetually dark zones, such as Ishgard, etc.
This issue occurs even when dyed dark colors other than Jet Black.
^ Island Sanctuary, noon ET. Dark Green Dye.
^ Island Sanctuary, midnight ET. Dark Green Dye.
I assume this issue applies to the other boots sharing this model, but I have not checked them myself.
Connection Specs
- Type of internet connection/provider: Ethernet connection. ISP: TekSavvy Solutions Inc.
- Modem maker/model number: Hitron. Model #: CODA-45
■ PC Specs
-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 10 Education 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 2600X Six-Core Processor (12 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS A.70
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16333.379MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 48077.379MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.161GB SYSTEM_FREEDISC_SPACE 106.567GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 336.608GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5968.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.689 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1694
SYSTEM_GRAPHICS_DRIVER_DATE 7/20/2022 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5968.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.689 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1694
SYSTEM_GRAPHICS_DRIVER_DATE 7/20/2022 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5968.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.689 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_ee20464bb4ac57f4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1694
SYSTEM_GRAPHICS_DRIVER_DATE 7/20/2022 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (2- GameDAC Chat)
SYSTEM_SOUND_DEVICE_ID {E1E06059-68BE-49A5-B15A-F590317401F1}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.2251
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/2/2022 19:00:00
SYSTEM_SOUND LG HDR 4K (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {377A1BCF-45F2-47ED-97E4-29876AF5CBE2}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.39.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/20/2022 19:00:00
SYSTEM_SOUND VX2452 Series (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {9AD8DACE-1256-4BB2-9438-1C58E1B3E448}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.39.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/20/2022 19:00:00
SYSTEM_SOUND VX2452 Series (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {BA9524B4-ED04-4E50-99CA-7EB6009807C4}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.39.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/20/2022 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CEB330D0-2723-11EA-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries GameDAC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02E90D00-E318-11EB-8001444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1EE52A70-3F9A-11EA-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries GameDAC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BE4E6660-AB3B-11E9-8001444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G213
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02E93410-E318-11EB-8002444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BE4F77D0-AB3B-11E9-8002444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G213
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BE4F9EE0-AB3B-11E9-8003444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G213
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CEB357E0-2723-11EA-8002444553540000}
SYSTEM_INPUT_NAME SteelSeries GameDAC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02E95B20-E318-11EB-8003444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CEB37EF0-2723-11EA-8003444553540000}
SYSTEM_INPUT_NAME SteelSeries GameDAC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02E98230-E318-11EB-8004444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Browser Information
- Name and version of the browser currently in-use: Google Chrome, Version 109.0.5414.75 (Official Build) (64-bit)