Date & Time: 28 Jan 2023
Frequency: Ongoing
World name: Midgarsormor
Character name: Drakeheart Shadowstar
Retainer name: N/a
NPC name: Exposed Wall
Monster name: N/a
Class/Level: level 1 Quests
Party or solo: Solo
In-game time: 0853
Area and coordinates: Ul'dah steps of Thal X 8 Y 11
Housing: n/a
Steps:
1. Attempt to click on Exposed wall to place paper
2. Attemp failed due to line of sight issue

Connection Specs
- Type of internet connection/provider: At&T
- Modem maker/model number: hotspot user

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Kevin\OneDrive\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz (4 CPUs), ~1.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS F.25
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 7880.703MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 12222.988MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.564GB SYSTEM_FREEDISC_SPACE 100.901GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3940.352 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1366 x 768 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ada2367baaae74c0\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ada2367baaae74c0\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ada2367baaae74c0\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ada2367baaae74c0\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.0100.7926
SYSTEM_GRAPHICS_DRIVER_DATE 2/24/2020 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speaker (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {E0EB0081-70C3-4BFD-A624-16573F95E1FE}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9003.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/10/2020 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B649F200-61F3-11ED-8004444553540000}
SYSTEM_INPUT_NAME HP Wireless Button Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B6484450-61F3-11ED-8002444553540000}
SYSTEM_INPUT_NAME Touchscreen
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B653DD10-61F3-11ED-8005444553540000}
SYSTEM_INPUT_NAME Touchscreen
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B6540420-61F3-11ED-8006444553540000}
SYSTEM_INPUT_NAME Touchscreen
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E74BB450-6299-11ED-8001444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E756FEF0-6299-11ED-8002444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B6571160-61F3-11ED-8009444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B65A93D0-61F3-11ED-800C444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FINAL FANTASY XIV ONLINE
In-Game Bugs - Post New Thread and 2 more pages - Personal - Microsoft​ Edge
FFXIVLauncher
FINAL FANTASY XIV
FF14-Drakeheart 28JAN23 - Excel
Settings
Settings
Form1
Windows Input Experience


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
iSEEK AnswerWorks English Runtime
FINAL FANTASY XIV ONLINE
HP Audio Switch
Quicken
HP Connection Optimizer
Teams Machine-Wide Installer
HP PC Hardware Diagnostics UEFI
Microsoft Office Home and Student 2021 - en-us
HP Documentation
Microsoft 365 - en-us
Microsoft OneDrive
Update for Windows 10 for x64-based Systems (KB5001716)
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Windows PC Health Check
Microsoft Update Health Tools


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\HP\HPAudioSwitch\HPAudioSwitch.exe 00002838
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\109.0.1518.61\msedgewebview2.exe 00003D94
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00002D48
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000468C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000003C4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00002BA8
C:\Program Files\Microsoft Office\Root\Office16\EXCEL.EXE 00002298
C:\Program Files\Microsoft Office\Root\Office16\SDXHelper.exe 000024AC
C:\Program Files\Microsoft OneDrive\23.002.0102.0004\FileCoAuth.exe 00000EDC
C:\Program Files\Microsoft OneDrive\OneDrive.exe 00003DB0
C:\Program Files\WindowsApps\AD2F1837.HPJumpStarts_1.10.1627.0_x64__v10z8vjag6ke6\HP.JumpStarts.exe 000016C8
C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.3.2.0_x64__v10z8vjag6ke6\SystemEventUtility\HPSystemEventUtilityHost.exe 00000B4C
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2204.13303.0_x64__8wekyb3d8bbwe\Cortana.exe 00002E74
C:\Program Files\WindowsApps\MicrosoftTeams_23002.403.1788.1930_x64__8wekyb3d8bbwe\msteams.exe 00003170
C:\Program Files\WindowsApps\MicrosoftTeams_23002.403.1788.1930_x64__8wekyb3d8bbwe\msteamsupdate.exe 00004A88
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_422.33900.0.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 0000107C
C:\WINDOWS\Explorer.EXE 00000518
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_dc2a57d591329a30\igfxEMN.exe 00001C34
C:\WINDOWS\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_9b42a3e82673e3bb\x64\BridgeCommunication.exe 00004AF8
C:\WINDOWS\System32\svchost.exe 000021C8
C:\WINDOWS\splwow64.exe 00003C44
C:\WINDOWS\system32\ApplicationFrameHost.exe 000008BC
C:\WINDOWS\system32\DllHost.exe 00002654
C:\WINDOWS\system32\ETDCtrl.exe 00000E60
C:\WINDOWS\system32\backgroundTaskHost.exe 000001C8
C:\WINDOWS\system32\sihost.exe 00002F14
C:\WINDOWS\system32\svchost.exe 00000C88
C:\WINDOWS\system32\taskhostw.exe 00000ED4
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003CFC
C:\Windows\System32\GameBarPresenceWriter.exe 00003640
C:\Windows\System32\RtkAudUService64.exe 00002F48
C:\Windows\System32\RuntimeBroker.exe 0000271C
C:\Windows\System32\SecurityHealthSystray.exe 00001D74
C:\Windows\System32\SystemSettingsBroker.exe 00002920
C:\Windows\System32\oobe\UserOOBEBroker.exe 00000A28
C:\Windows\System32\smartscreen.exe 000049EC
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000026CC
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001368
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00002094
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 0000218C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000308

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: HP Labtop
Laptop Model Number: System Model HP Laptop 15-dy1xxx