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  1. #1
    Player
    chip793's Avatar
    Join Date
    Jan 2022
    Posts
    84
    Character
    Weltu Lolokero
    World
    Twintania
    Main Class
    Summoner Lv 100

    Game keeps crashing to desktop with no error upon login.

    Simple as that. I log in, launch the game, hit start, click my character, wait through queue, wait through load screen and poof. The game is dead. The game ran fine earlier today right up until me and some friends went to queue the new raid. I had run it a few times from Tuesday to Thursday so I know it's not more than my new computer can handle.

    Been trying to fix it for 4 hours now and nothing works. Restarting, repairing, reinstalling drivers, the works.

    A couple of times I got an error message atypical of the issues the game sometimes has with DX11, but for the most part it just closes with no error. I got a LOT of these after Endwalker released during the early access week from pre-ordering and right after several patches. Usually they'd stop being a problem overnight and I'm hoping that's the case again, but I'm getting super irritated having to deal with it time and time again.

    I suspect today's patch has something to do with it and I'm honestly getting beyond fed-up of not being able to play the game I'm paying a sub for. I love XIV to bits, but this is getting really tiresome.

    I can't be the only one with this issue, right? Seen tons of Reddit posts and citation from the forums that show this isn't an isolated incident. I just want to play the game I like, but at this rate I'm going to have to end my sub because there's no point paying for something that isn't working and I REALLY don't want to do that.
    (0)

  2. #2
    Player
    yonnyb's Avatar
    Join Date
    Jan 2023
    Posts
    3
    Character
    Yonny Bravo
    World
    Diabolos
    Main Class
    Scholar Lv 90
    I ran into this same issue on Wednesday. Completed the latest raid, continued the quest chain, and attempted to take a party member's portal to Coerthas Central Highlands (CCH).

    During the load-screen into CCH, my game crashes to desktop without error. Every time I attempt to log in, I get thru the queue, and as soon as the CCH load screen begins my game crashes again. This isn't due to yesterday (Thurs) patch, and was occurring for me on Wednesday.

    When exactly did you crash? What zone were you loading into, if any? What zone are you trying to load in to on character log in?
    (0)

  3. #3
    Player
    chip793's Avatar
    Join Date
    Jan 2022
    Posts
    84
    Character
    Weltu Lolokero
    World
    Twintania
    Main Class
    Summoner Lv 100
    I was in the Reach when we were loading into Euphrosyne. It was around 7pm GMT yesterday.

    After waking up and trying again the game's working again so I suspect the maintenance team have applied a hotfix of some sort. But the fact that this seems to happen every patch now is more than a little on the annoying side.

    If any mods are about, go ahead and lock this. Though I'll probably end up with the same issue when the next patch rolls around. ._.
    (0)

  4. #4
    Player
    Hhashzhkhenh's Avatar
    Join Date
    Jan 2023
    Posts
    8
    Character
    Galgram Muehle
    World
    Phoenix
    Main Class
    White Mage Lv 69
    I actually still have this issue. Logging in, get past the queue and then immediate crash to desktop with no error message or anything. Did you find a workaround or did it just fix istself?
    (0)

  5. 01-16-2023 10:03 AM
    Reason
    reformatting for quote reply.

  6. #5
    Player
    chip793's Avatar
    Join Date
    Jan 2022
    Posts
    84
    Character
    Weltu Lolokero
    World
    Twintania
    Main Class
    Summoner Lv 100
    Quote Originally Posted by Hhashzhkhenh View Post
    I actually still have this issue. Logging in, get past the queue and then immediate crash to desktop with no error message or anything. Did you find a workaround or did it just fix istself?
    Slept on it, game miraculously started working again in the morning the day after. It's been the same every time this happens and it'll probably keep happening each main patch until they find the DX kink and fix it for good. It's super irritating, but there's nothing I can do on my end that I haven't already tried.
    (0)

  7. #6
    Player
    yonnyb's Avatar
    Join Date
    Jan 2023
    Posts
    3
    Character
    Yonny Bravo
    World
    Diabolos
    Main Class
    Scholar Lv 90
    Quote Originally Posted by Hhashzhkhenh View Post
    I actually still have this issue. Logging in, get past the queue and then immediate crash to desktop with no error message or anything. Did you find a workaround or did it just fix istself?
    I'm still having the issue as well, going on 5 days.
    (0)

  8. #7
    Player
    yonnyb's Avatar
    Join Date
    Jan 2023
    Posts
    3
    Character
    Yonny Bravo
    World
    Diabolos
    Main Class
    Scholar Lv 90
    I was able to fix the issue by doing a full client reinstall. Might have been some corrupted assets or some such.

    Hope this helps anyone that runs into this issue again.
    (0)

  9. #8
    Player
    Hhashzhkhenh's Avatar
    Join Date
    Jan 2023
    Posts
    8
    Character
    Galgram Muehle
    World
    Phoenix
    Main Class
    White Mage Lv 69
    The reinstall fixed it for me as well! I deleted everything, the config files as well, before reinstalling, and now it works for me, too
    (0)

  10. #9
    Moderator Mieleoneis's Avatar
    Join Date
    Jul 2022
    Posts
    156
    Greetings fellow Eorzeans,

    I'm sorry to hear that many of you were experiencing similar crashes. However, I am also glad that everyone was able to find a fix or found that the issue resolved on its own. As requested (and as it appears that everyone's crashes have subsided), I'll go ahead and move this thread to the 'Closed Concerns' subforums.

    Thanks for visiting the FINAL FANTASY XIV Technical Support Forums! See you online!
    (0)

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