What lore do you ignore?

[Iscah]

Helions and Lost

The naming conventions page clarifies that there is no actual physical divide between Helions and Lost. Characters of either appearance may have either social status, and the visual division only applies at the character creator level to allow more variety in appearances.

https://forum.square-enix.com/ffxiv/...ng-Conventions

Though Hrothgar form their own clan-like communities, they, as a race, cannot be divided into distinct “clans” with separate traditions and features. They are instead most often sorted into the categories of “Helion” and “Lost,” according to their social status─but these labels, too, were imposed by scholars of the other races rather than the Hrothgar themselves, and have unfortunately led to certain misconceptions, such as the popular belief that Helions always have golden fur.