Your payment system is abysmal

[Garten]

I have paypal, credit and debit cards... THE ONLY way that i can pay this game is via purchasing crysta with paypal and then pay subscription via crysta.
every other method fails ¯\_(ツ)_/¯


Edit: (Also in the past, like till 3-4 years ago, i was able to pay directly via credit card, i never changed bank or anything but that does not work anymore, it charges me 1 euro when i register it and then it does not work)

[jhollaz]

Just heard today that there was a news post on 1/24: "In late February, we are planning to change the payment processor used for purchases made on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV Online Store, and Square Enix Account Management sites..."

It's on the lodestone if you want to read it in full, but i'm guessing that preparing for that change is what has caused our issues behind the scenes. Maybe by the end of the month it will be straightened out and I can finally use a card again. I hadn't heard about this until today, so I thought I'd pass it along.