Game unstable on new machine (dx11 fatal errors) unexpected error dll errors...

[morg888]

So I recently bought an updated machine but the game has never been stable on it yet, Crashes somewhere between 1 minute - 20 minutes in with a couple different errors. Mostly Fatal DX error 110000002 but other times with a stack trace of dll and exe, and other times with a simple final fantasy has encountered an unexpected error and needs to close. I have identified no triggers and the behavior is consistent regardless of load on the system. I have monitored the system and no red flags for overheating on either cpu or gpu. There is one thing I think is wrong, when you first log in and go to select your character, the character models fade in very slowly over 5-10 seconds, don't know what that's about. The game seems to run very well up until the crash, capping out my settings and monitor with ease around 30% utilization of the system.

So I am a fairly tech savvy person so I have ran through the typical troubleshooting things I am aware of.
1. Updates windows/graphics drivers (forced clean install from geforce experience as well)
2. Reinstalled the game (despite it being a fresh install anyway)
3. Watched the GPU temp performance in task manager
4. Watched the CPU temp via core temp software
5. clicked restore from the game launcher (surprise that's just another way to do another reinstall)
6. many reboots
7. tried on DX 9 and was the same (different errors of course but still 5 - 20 minutes into game)

I am at my wits end, I am going to be testing a few other games to see if its universal or just FF14, if its universal I will return the machine of course.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\tjhol\OneDrive\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 13th Gen Intel(R) Core(TM) i9-13900KF (32 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 32 SYSTEM_CORE_PHYSICS 24
SYSTEM_BIOS F20b
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32606.223MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37726.223MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.316GB SYSTEM_FREEDISC_SPACE 1787.074GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 931.368GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 16064.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16303.111 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.2802
SYSTEM_GRAPHICS_DRIVER_DATE 12/21/2022 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 16064.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16303.111 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.2802
SYSTEM_GRAPHICS_DRIVER_DATE 12/21/2022 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND DELL S3222DGM (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {4F51FB2C-010F-4A77-843B-E517DFF9AB8A}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.39.16
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/17/2022 18:00:00
SYSTEM_SOUND Headphones (Arctis 7 Game)
SYSTEM_SOUND_DEVICE_ID {BDD6494F-67B3-4379-9725-8ABE832E2DBD}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22621.608
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/26/2022 18:00:00
SYSTEM_SOUND Headset Earphone (Arctis 7 Chat)
SYSTEM_SOUND_DEVICE_ID {ED9C5583-FABF-48C5-9B76-D20383876325}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22621.608
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/26/2022 18:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42D438A0-980B-11ED-802D444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Essential
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42C96330-980B-11ED-8002444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42C98A40-980B-11ED-8004444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42C98A40-980B-11ED-8006444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42C98A40-980B-11ED-8008444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42D45FB0-980B-11ED-802E444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Essential
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42C9B150-980B-11ED-800A444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42C9B150-980B-11ED-800C444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42C9B150-980B-11ED-800E444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42C9D860-980B-11ED-8010444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42C9D860-980B-11ED-8012444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42D45FB0-980B-11ED-802F444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Essential
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8B796D80-982B-11ED-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {33F30EF0-980C-11ED-8032444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {42D45FB0-980B-11ED-8030444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Essential
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8B796D80-982B-11ED-8002444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42C9D860-980B-11ED-8014444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42D41190-980B-11ED-802A444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42C9D860-980B-11ED-8016444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42C9FF70-980B-11ED-8018444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42D41190-980B-11ED-802B444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42D438A0-980B-11ED-802C444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42C9FF70-980B-11ED-801A444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42CA2680-980B-11ED-801C444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42CA4D90-980B-11ED-801F444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42CA4D90-980B-11ED-8021444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42CA4D90-980B-11ED-8022444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42D3EA80-980B-11ED-8023444553540000}
SYSTEM_INPUT_NAME Converted Portable Device Control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42D3EA80-980B-11ED-8026444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42D41190-980B-11ED-8027444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {42D41190-980B-11ED-8029444553540000}
SYSTEM_INPUT_NAME Converted Portable Device Control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Post New Thread — Mozilla Firefox
Discord
Task Manager
NVIDIA GeForce Overlay
APP Center
Settings
Settings


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Intel(R) HID Event Filter
APP Center
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Intel(R) Wireless Bluetooth(R)
Patriot Viper M2 SSD RGB
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
ENE_External_Device_HAL
Intel® Software Installer
ENE_EHD_M2_HAL
WD P40 Game Drive
ENE_AIC_Marvell_HAL
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ENE_MousePad_HAL
ENE_DRAM_RGB_AIO
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
APP Center
Intel(R) Chipset Device Software
ENE_X_AIC_HAL
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.30.30708
Realtek Audio Driver
RGB Fusion
BurnInTest Windows v10
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Microsoft 365 - en-us
Microsoft OneNote - en-us
ENE_AIC_Marvell_HAL
Core Temp 1.18
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.30.30708
Intel(R) Chipset Device Software
ENE_External_Device_HAL
Documentation Manager
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
ENE_DRAM_RGB_AIO
Intel(R) ME WMI Provider
Dynamic Application Loader Host Interface Service
Intel(R) Management Engine Components
Intel(R) Management Engine Driver
Patriot Viper M2 SSD RGB
Intel(R) Serial IO
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
ENE_MousePad_HAL
Intel(R) Serial IO
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.30.30708
NVIDIA Graphics Driver 528.02
NVIDIA GeForce Experience 3.26.0.160
NVIDIA Optimus Update 39.4.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.4.0.0
NVIDIA FrameView SDK 1.3.8107.31782123
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.39.16
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.26.0.160
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.45.0.0
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ENE_X_AIC_HAL
WD P40 Game Drive


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\GIGABYTE\AppCenter\ApCent.exe 000022C0
C:\Program Files (x86)\GIGABYTE\RGBFusion\RGBFusion.exe 00002168
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\109.0.1518.52\msedgewebview2.exe 000034E0
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00004048
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000025B0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000044D8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001D6C
C:\Program Files\Mozilla Firefox\firefox.exe 00001774
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00004224
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001B0C
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvsphelper64.exe 00002CA4
C:\Program Files\WindowsApps\MicrosoftTeams_23002.403.1788.1930_x64__8wekyb3d8bbwe\msteams.exe 00003688
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_422.33900.0.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 0000239C
C:\Users\tjhol\AppData\Local\Discord\app-1.0.9008\Discord.exe 000043C4
C:\Users\tjhol\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001DA0
C:\Users\tjhol\OneDrive\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\downloads\ffxivupdater.exe 000003D0
C:\Windows\Explorer.EXE 00001C38
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000B34
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_69a2b93320d3df04\RtkAudUService64.exe 00001C50
C:\Windows\System32\RuntimeBroker.exe 000034F4
C:\Windows\System32\SecurityHealthSystray.exe 00002A9C
C:\Windows\System32\oobe\UserOOBEBroker.exe 00000D54
C:\Windows\System32\svchost.exe 00004140
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002394
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00002354
C:\Windows\system32\ApplicationFrameHost.exe 00004554
C:\Windows\system32\DllHost.exe 00002644
C:\Windows\system32\conhost.exe 00002858
C:\Windows\system32\ctfmon.exe 00002E8C
C:\Windows\system32\sihost.exe 00001990
C:\Windows\system32\svchost.exe 000034AC
C:\Windows\system32\taskhostw.exe 00004780
C:\Windows\system32\taskmgr.exe 000047F4


pasting the build info below from the launcher

[Mcguffins]

Identical situation to OP with the constant Fatal DirectX 11 errors (110000002).

I also recently rebuilt my computer about 3 weeks ago, with the exception of the graphics card which is the same as my old rig (Nvidia GeForce 1080, I was planning to replace it down the line when prices come down). My old rig did get the DirectX error on occasion but nothing like this.

As an example: I queued up for Rubicante this morning and got the error 15 seconds into the fight. I logged back in and got it again 10 seconds later. I didn't bother logging back in again after that. I have gotten at least 1 every raid I've run and am now shying away from any group content because of it.

A bit more information:

-I didn't notice this error occurring until after the 6.3 patch, the first 5-6 days of play were uninterrupted (I realize the sample size is small but compared to the frequency this error is happening afterwards, it is still significant, I should have seen a few before the patch if the issue existed before)

-My graphics drivers are completely up to date, I downloaded newest driver package from Nvidia site 2 days ago (did clean installation and upgraded driver version from whatever Windows installs by default), there was no change in behavior and continued to get errors

-My character profile was NOT imported from old computer, I used in-game UI to change settings and rebuild macros (I have seen some threads mentioning rebuilding profile can solve the issue, so wanted to make it clear this is a new profile)

-My GPU is not overclocked (by default or by me), and it is the same GPU I had in a previous computer that did not have this problem anywhere near as frequently (once a month maybe)

-This is a fresh install of FFXIV on a newly built system with a newly installed Windows 10 Pro OS (fully updated)

DxDiag info (partial):

------------------
System Information
------------------
Time of this report: 1/20/2023, 10:17:53
Machine name: DESKTOP-7NV2C1M
Machine Id: {1CF5674D-4498-4EF1-92A7-AE8AB5690EBD}
Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 4021 (type: UEFI)
Processor: AMD Ryzen 9 5900X 12-Core Processor (24 CPUs), ~3.7GHz
Memory: 32768MB RAM
Available OS Memory: 32672MB RAM
Page File: 5208MB used, 32326MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.2075 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 1080
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce GTX 1080
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_1B80&SUBSYS_61803842&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 24407 MB
Dedicated Memory: 8072 MB
Shared Memory: 16335 MB
Current Mode: 2560 x 1440 (32 bit) (59Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.150391,0.059570), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Dell S2716DG(DisplayPort)
Monitor Model: Dell S2716DG
Monitor Id: DELA0D1
Native Mode: 2560 x 1440(p) (59.951Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_f840d03a202f8a32\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_f840d03a202f8a32\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_f840d03a202f8a32\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_f840d03a202f8a32\nvldumdx.dll
Driver File Version: 31.00.0015.2802 (English)
Driver Version: 31.0.15.2802
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:True Enabled:False
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 12/21/2022 17:00:00, 772528 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-58C0-11CF-0051-8F410EC2D235}
Vendor ID: 0x10DE
Device ID: 0x1B80
SubSys ID: 0x61803842
Revision ID: 0x00A1
Driver Strong Name: oem4.inf:0f066de361856a84:Section024:31.0.15.2802ci\ven_10de&dev_1b80
Rank Of Driver: 00CF2001
Video Accel:
DXVA2 Modes: {86695F12-340E-4F04-9FD3-9253DD327460} DXVA2_ModeMPEG2_VLD {6F3EC719-3735-42CC-8063-65CC3CB36616} DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD {32FCFE3F-DE46-4A49-861B-AC71110649D5} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 {20BB8B0A-97AA-4571-8E99-64E60606C1A6} {15DF9B21-06C4-47F1-841E-A67C97D7F312} DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {9947EC6F-689B-11DC-A320-0019DBBC4184} {33FCFE41-DE46-4A49-861B-AC71110649D5} DXVA2_ModeVP9_VLD_Profile0 {6AFFD11E-1D96-42B1-A215-93A31F09A53D} {914C84A3-4078-4FA9-984C-E2F262CB5C9C}
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported


I can provide more detailed system specs if needed.

Would really like to see a resolution to this because a majority of the content I enjoy is not playable due to this issue.

Thank you for your time.

[Mcguffins]

As an addendum, while OP mentioned they were going to test with other games, I already have.

I've had 0 issues with anything else I have played. Issue has been isolated to FFXIV for me.

[morg888]

I have 1 update, with my CPU having 24 real cores and 8 ecores (efficiency cores?)

I also noticed I had some image icons a little blurry and the slow character loading in issue OP mentions, I read that using ecores for games build on older frameworks ect causes issues. I went into my bios, which for me was a gigabite screen, was f12 on boot -> CPU -> Advanced settings ecores from automatic to 0

the game runs much better and the icon images are clearer and I no longer see the slow character fade in effect I mentioned earlier. So a plus, unfortunetly I am still plagued by the super descriptive "A fatal directx error has occured" anywhere from 5 minutes to an hour in to running the game.

[Logicd]

I’ve been having a similar issue with dx11 crashing seemingly occurring at random, thought I’d share some of what I’ve done that has helped. To be clear none of this has totally solved the issue, however it has reduced its occurrence from 5+ crashes a day to around 1-2 if that.

My system for reference: Intel 10900k/AMD6900xt/32gbRAM/Win10. So first was removing the factory overclock, with AMD to do this you have to open the driver software go into tuning and manually lower the peak frequency, if you’re unsure of your cards base clock just look up the model and you should find it easily I’m sure Nvidia has something similar. For in-game settings it seems like the graphic fidelity has an impact on this, in particular the shadow settings, I have set all three to the lowest they can be. I’ve also seen some people have luck with running an older graphics driver so that may be worth looking into, I didn’t notice much of a difference doing that myself.

Anyways I hope that helps, these were the only changes that had a real difference on the crash frequency that I tested, also worth noting that these crashes don’t happen to me in any other games I’ve been playing recently like Cyberpunk/BG3/CK3/P5R

[Yarxideyn]

Greetings Adventurer!

We would like to apologize for the inconvenience you are experiencing. We would ask of you to please attempt the following to see if these suggestions can help with the issue you are experiencing.

- Try switching to DirectX 11 (as you have already attempted DirectX 9) by selecting the ‘Config’ button on the launcher to see if this changes anything.
- Update and reinstall the drivers for your graphics card and sound drivers. (Please note that the NVIDIA GeForce RTX 4080 does have a newer update which became available on 01/05/2023.)
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Try to install game on different drive.

If you do not see an improvement, please feel free to respond to this thread for further troubleshooting.

Thank you for visiting the FINAL FANTASY XIV Technical Support Forums!

[morg888]

I am cautiously thinking I have it resolved. But I do not have a single thing to blame, I might slowly try to reintroduce things and determine root cause but I would like to run the game for a while and hope for no more crashes first. I will start with the most likely culprit and go down from there
1. I was failing memory test, both a software check and windows memory diagnostics, I actually opened the case to look for visible damage nothing, BUT I did poke the ram cards to see if they were loose and didn't notice anything out of the ordinary but I did push them in a little
2. I clicked something in the bios for GIGABYTE boot menu to get things to the "recommended defaults"
3. I found a particular option in the bios to support "Legacy Game Support" to "park the e cores when the scroll lock is enabled" That had a direct impact to the games performance in a positive way.
4. I removed an older monitor I had plugged in, being suspicious of outdated drivers for it, as it had an audio driver and no actual audio on the monitor, it was also plugged into the graphics card through an hdmi converter to DP, a suspicious setup

After all of the above my next memory tests passed, which I did not expect, honestly my goal was to get a picture with my phone as grounds to return the machine.
So far I have had a 2 hour session with no crashes and an hour session with no crashes making it through the newest 24 man activity (Machine performed great there btw, kinda why I bought it)
I am still cautious and will simply play a few days and if no crashes I might plug the second monitor back in and see if that was in anyway related.